Advanced Call Handling

Managing Business Calls Using a Single Phone Number

With Mobile Connect and Mobile Voice Access installed, you can use your cellular phone to handle calls associated with your desktop phone number. A smartphone is a mobile phone with personal computer capabilities such as web browsing, email, address book, and calendar.

If you want to...

Then...

 

 

Configure Mobile Connect

Use the User Options web pages to set up remote destinations and

 

create access lists to allow or block calls from specific phone numbers

 

from being passed to the remote destinations. See Setting Up Phones

 

and Access Lists for Mobile Connect, page 75.

 

 

Answer a call using your

See Answering a Call, page 28.

cellular phone

 

 

 

 

Switch an in-progress call

See Switching an In-Progress Call to Another Phone, page 32.

between your desk phone

 

 

and cellular phone

 

 

 

 

 

Put a call that has been

1.

Press the Enterprise Hold (name may vary) softkey on the

picked up on a smartphone

 

smartphone.

on hold

 

The other party is placed on hold.

 

 

 

2.

On your smartphone, press the Resume (name may vary) softkey

 

 

on the smartphone. See Switching an In-Progress Call to Another

 

 

Phone, page 32.

 

 

Transfer a call that has been

1. Press the Enterprise Transfer (name may vary) softkey on the

picked up on a smartphone

 

smartphone.

to another number

2.

Dial your enterprise access code for transferring calls to initiate a

 

 

 

new call. The other party is placed on hold.

 

3.

Press the Enterprise Transfer softkey to complete the call transfer.

 

 

Initiate a conference call on

1. Press the Enterprise Conference (name may vary) softkey on the

a call that has been picked

 

smartphone.

up on a smartphone

2.

Dial your enterprise access code for conferencing to initiate a new

 

 

 

call. The other party is placed on hold.

 

3.

Press the Enterprise Conference softkey to complete the

 

 

conference set-up and include both callers in the conference.

 

 

 

Connect to Mobile Voice

1.

From any phone, dial your assigned Mobile Voice Access number.

Access

2.

Enter the number you are calling from, if prompted, and your PIN.

 

 

 

 

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3)

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Cisco Systems 7941G/7941G-GE, 7961G/7961G-GE manual Access Lists for Mobile Connect, See Answering a Call
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7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.
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