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Cisco Systems 80O SERIES manual Problems During First Startup, Symptom Problem Solutions

Models: 80O SERIES

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Chapter 3 Troubleshooting

Problems During First Startup

Problems During First Startup

Table 3-1lists problems that could occur after you turn on the power switch for the first time.

Table 3-1 Problems During First Startup

Symptom	Problem	Solutions

All LEDs,	No power to	Perform the following steps in the following order:
including OK	router.	• Make sure that the power switch is ON.
LED, are off.		• Make sure that the power switch is ON.
LED, are off.		• Make sure that all connections to and from the power
		• Make sure that all connections to and from the power
		supply are securely connected.
		• Make sure that the power outlet has power.
		• If the problem continues, the router might have a faulty
		power supply. Contact your Cisco reseller.

Cisco 800 Series Routers Hardware Installation Guide

3-2	78-5373-04

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Cisco Systems 80O SERIES manual Problems During First Startup, Symptom Problem Solutions

Contents

Cisco 800 Series Routers Hardware Installation Guide Page Cisco 800 Series Routers Hardware Installation Guide Page N T E N T S Mounting on a Table Conventions AudienceOrganization ViiViii Documentation DVD Obtaining DocumentationCisco.com Ordering DocumentationDocumentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Obtaining Technical Assistance Cisco Technical Support WebsiteObtaining Additional Publications and Information Submitting a Service RequestDefinitions of Service Request Severity XiiXiii Xiv Overview Feature Summary Feature Routers DescriptionFront Panels Router Ports SummaryRouter Ethernet Ports Isdn Ports Telephone Ports Back Panels Link LED Ethernet port Isdn BRI S/T portCisco 802 Router Back Panel Cisco 804 Router Back Panel LEDs Color FunctionCH1 TXD CH1CH1 RXD CH2Installation Safety European Union StatementsNetwork Termination Point Statement Preventing Electrostatic Discharge DamageIsdn S/T Ports Statement Preventing Router Damage Preinstallation ActivitiesUnpacking Your Router Installing Your Router Device Connecting Ethernet DevicesNetwork Network Device Ethernet CableConnected to Router Router Port Type Button Setting Connecting Hubs Connecting a Server, PC, or Workstation Connecting an Isdn Line Connecting an Isdn Line to Cisco 801 and Cisco 803 RoutersNT1 Connecting an Isdn Line to Cisco 802 and Cisco 804 Routers Connecting an Idsl Line IsdnConnecting a Digital Telephone Connecting the Idsl Cable to Cisco Idsl RoutersConnecting an Analog Telephone, Fax, or Modem Vendor Name Product Name For More Information Connecting a Terminal or PC Connecting Terminal or PCMounting Your Router Connecting the Power SupplyMounting on a Table Mounting on a Wall 11 Wall-Mounting Brackets Bottom of RouterVerifying Installation Installation Verifying InstallationPower/Link LEDs To Check Normal Patterns Where to Go from Here Troubleshooting Problems During First Startup Symptom Problem SolutionsTo HUB/TO PC Problems After First StartupSymptom LINE, CH1, CH1 RXDCorrectly, see the Connecting a Digital Problems After Router Is Running CH1, CH1 RXD, CH1 TXD CH1 RXD, CH1 TXD, CH2When Contacting Your Cisco Reseller Page Isdn and Idsl Concepts Page System Specifications Description Design SpecificationButton OUT Pin Position Port Connector PinoutsTX+ RX+ RX+ TX+Button Pin OUT Position Pin FunctionRTS DTR TXD GND RXD DSR CTS TXD+ RXD+ TipCabling Specifications ROF RTNType Category Shielding Ethernet Cable SpecificationsMaximum Cable Distances 10BASE-TPage Numerics GL-1GL-2 GL-3 GL-4 D E IN-1Modem, connecting Mounting the router IN-2Illustrated Settings Troubleshooting IN-3IN-4