Cisco Systems 80O SERIES manual Correctly, see the Connecting a Digital

Chapter 3 Troubleshooting

Problems After First Startup

Table 3-2 Problems After First Startup (continued)

Symptom	Problem			Solutions
	• One of the following			Perform the following tasks in the following
		cable-related		order:
		problems:		• To make sure you have cabled the ISDN or
		–	Improperly	IDSL port correctly, see the “Connecting an
			connected cable.	ISDN Line” or “Connecting an IDSL Line”
		–	Damaged cable.	sections in Chapter 2, “Installation.”
				• Make sure the connectors at both ends of
				each cable are securely connected.
				• Make sure each cable is not physically
				damaged. If it is, replace it with a similar
				cable.
	•	Problem with ISDN		• Contact your telephone or Internet service
		or IDSL line.		provider to determine if there is a problem
				with your line.
				• If the problem continues, call your Cisco
				reseller.
No link to digital	•	One of the following		Perform the following tasks in the following
telephone.		cable-related		order:
		problems:		• To make sure you have cabled the port
		–	Improperly	correctly, see the “Connecting a Digital
			connected cable.	Telephone” section in Chapter 2,
		–	Damaged cable.	“Installation.”
				• Make sure the connectors at both ends of
				each cable are securely connected.
				• Make sure each cable is not physically
				damaged. If it is, replace it.
	•	Problem with ISDN		• Contact your telephone service provider to
		line.		determine if there is a problem with your
				line.
				• If the problem continues, call your Cisco
				reseller.
No link to analog	•	One of the following		Perform the following tasks in the following
telephone, fax machine,		cable-related		order:
or modem. (PH1 or PH2		problems:		• To make sure you have cabled the telephone
LED on Cisco 803 and
		–	Improperly	port correctly, see the “Connecting an
804 routers is off.)
			connected cable.	Analog Telephone, Fax, or Modem” section
		–	Damaged cable.	in Chapter 2, “Installation.”
				• Make sure the connectors at both ends of
				the cable are securely connected.
				• Make sure the cable is not physically
				damaged. If it is, replace it.

Cisco 800 Series Routers Hardware Installation Guide

3-4 78-5373-04