Troubleshooting

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CHECK THE DOCUMENT PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Partial document or photo scans

These are possible solutions. Try one or more of the following:

CHECK THE DOCUMENT PLACEMENT

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

CHECK THE PAPER SIZE SETTING

Make sure the paper size setting matches the paper loaded in the tray:

1From the printer control panel, check the Paper Size setting from the Paper menu.

2Before sending the job to print, specify the correct size setting:

•For Windows users, specify the size from Print Properties.

•For Macintosh users, specify the size from the Page Setup dialog.

Cannot scan from a computer

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

CHECK THE POWER

Make sure the printer is plugged in, the power is on, and Ready appears.

CHECK THE CABLE CONNECTIONS

Make sure the network or USB cable is securely connected to the computer and the printer.

Solving fax problems

Caller ID is not shown

Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.

If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on whether your country or region supports multiple caller ID patterns. Contact your telecommunications company to determine which pattern or switch setting to use.

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Lexmark 19Z0201 Solving fax problems, Partial document or photo scans, Cannot scan from a computer, Caller ID is not shown
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X862DTE, 19Z0201, 19Z0100 specifications

The Lexmark 19Z0100, 19Z0201, and X862DTE are advanced printer solutions designed to meet the diverse needs of businesses requiring high-quality printing, efficient operations, and robust security features. These devices are part of Lexmark's commitment to delivering high-performance printing technology for various environments.

The Lexmark 19Z0100 and 19Z0201 toner cartridges are specifically engineered for use with selected Lexmark printers, offering unmatched performance and reliability. These cartridges utilize a state-of-the-art formulation that ensures sharp, crisp text and vibrant graphics, making them ideal for both monochrome and color printing tasks. The innovative design of these cartridges includes built-in intelligence, enabling automatic adjustments to print quality based on the printing environment, ensuring consistent results with every print job.

One of the key characteristics of the Lexmark 19Z0100 and 19Z0201 toner is their high yield. These cartridges are designed to produce a significant number of pages, reducing the frequency of replacements and overall printing costs. This is particularly advantageous for businesses with high-volume printing needs, allowing uninterrupted workflows and maximizing productivity.

The Lexmark X862DTE is a multifunction device that enhances organizational efficiency. This printer features printing, scanning, copying, and faxing capabilities in a single unit, which is ideal for workplaces looking to save space while maintaining versatility. The X862DTE supports high-speed printing and is equipped with a robust file management system that facilitates easy scanning and sharing of documents.

In terms of technology, the X862DTE features Lexmark’s innovative cloud printing capabilities, allowing users to print documents directly from their mobile devices or cloud accounts. The printer also incorporates advanced security features, such as user authentication and encrypted printing, ensuring that sensitive information remains protected from unauthorized access.

Moreover, the X862DTE comes with a user-friendly touchscreen interface, simplifying navigation and access to its numerous functions. Its customizable workflow solutions enable businesses to tailor the device's capabilities to meet their specific needs.

In conclusion, the Lexmark 19Z0100, 19Z0201, and X862DTE represent a blend of performance, efficiency, and security. With high-yield toner options and multifunction capabilities, these products are a smart choice for any business looking to enhance its printing operations while keeping costs and resource usage in check.
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