Users Guide
March
Contents
Copying
Paper and specialty media guidelines
Printing
Mailing 100
Scanning to a computer or flash drive 127
Faxing
Scanning to an FTP address
Understanding printer menus
Administrative support
Troubleshooting
Maintaining the printer
Power consumption
Index 308
Safety information
Safety information
Page
Finding information about the printer
Learning about the printer
Thank you for choosing this printer
Learning about the printer
Selecting a location for the printer
Other countries and regions -See the printed
460 mm 18.1 640 mm 25.2 200 mm 7.9 1724 mm 67.9
Printer configurations
Basic model
Finisher
Configured model
Basic functions of the scanner
High capacity feeder
Understanding the ADF and scanner glass
Using the ADF
Using the scanner glass
You can use the ADF or the scanner glass to scan documents
Understanding the printer control panel
Description
Understanding the home screen
Other buttons that may appear on the home screen
Display item Description
Using the touch-screen buttons
Display item Function
Sample touch screen
Button Function
Other touch-screen buttons
Button
Cancel Jobs Continue Select
Features
Feature Description
Minimizing your printers environmental impact
Using recycled paper and other office papers
Adjusting Power Saver
Saving paper and toner
Using the Embedded Web Server
Using the printer control panel
Reducing printer noise
Touch the arrows to select a setting Touch Submit
To select a Quiet Mode setting On the home screen, touch
Touch Settings Touch General Settings Touch Quiet Mode
Recycling
Returning Lexmark cartridges for reuse or recycling
Additional printer setup
Additional printer setup
Installing internal options
Available internal options
Accessing the system board to install internal options
Installing a memory card
Page
Metal pins
Installing a flash memory or firmware card
Plastic pins
Push the card firmly into place
Installing an internal print server or port interface card
Installing a printer hard disk
Page
Reinstalling the system board
Gently insert the system board into the printer
Installing hardware options
Order of installation
Installing optional trays
Attaching cables
Verifying printer setup
Printing a menu settings
Touch Menu Settings
Setting up the printer software
Printing a network setup
Installing printer software
Updating available options in the printer driver
For Windows users
For Macintosh users
Setting up wireless printing
Installing the printer on a wireless network Windows
Click Install Click Agree
Click Suggested Click Wireless Network Attach
Installing the printer on a wireless network Macintosh
Prepare to configure the printer
Access the AirPort options
Enter the printer information
Configure the printer for wireless access
Configure your computer to use the printer wirelessly
Click + Click IP
Click +
Installing the printer on a wired network
Mac OS X version
Click AppleTalk
Click Install Printer and Software
Mac OS X version 10.5 or later
Mac OS X version 10.4 and earlier
Mac OS X version
Click Configure Port
Click Properties
Click OK, and then click Close
For Macintosh users
Setting up serial printing
Windows Vista
Windows XP
Windows
Loading paper and specialty media
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Specify a unit of measurement
Loading the standard or optional 500‑sheet trays
Long ‑edge orientation Short ‑edge orientation
Touch Exit Configuration Menu
Loading A5 or Statement paper sizes
Touch Size Sensing
Loading B5 or Executive paper sizes
Loading the 2000‑sheet high capacity feeder
Page
Loading the 2,000-sheet dual input trays
Page
Loading the multipurpose feeder
Page
Linking trays
Press Exit Config Menu
Linking and unlinking trays
Unlinking trays
Click Paper Menu Click Custom Name
Assigning a custom paper type name
Changing a Custom Type x name
Type a name for the paper type in a Custom Name x box
Loading paper and specialty media Click Submit
Click Custom Types
Paper characteristics
Paper and specialty media guidelines
Paper guidelines
Selecting paper
Fiber content
Unacceptable paper
Selecting preprinted forms and letterhead
Supported paper sizes
Supported paper sizes, types, and weights
Storing paper
Basic input trays
Legal
Letter
Tabloid
Executive
Optional input trays
Supported paper types and weights
Printer engine supports 38-128 g/m2 16-32 lb paper weights
Monarch
Paper and specialty media guidelines
Printing a document
Click Properties, Preferences, Options, or Setup
Printing
Printing
Placing paper in the trays
Tips on using letterhead
Printing on specialty media
Orienting the paper for long‑ or short‑edge printing
High capacity feeder
Without finisher With finisher
Multipurpose tray
Tips on using transparencies
Tips on using envelopes
Simplex one-sided printing Duplex two-sided printing
Page
Printing confidential and other held jobs from Windows
Printing confidential and other held jobs
Holding jobs in the printer
Job type
Printing from a flash drive
Printing Touch your user name
Touch Confidential Jobs
Page
Canceling a print job
Printing information pages
Windows Vista Click
Canceling a print job from the computer
Touch Delete Selected Jobs
Click Control Panel Click Hardware and Sound Click Printers
Supported finishing features
Standard bin
Finisher Bin
Finisher Bin 2 finishing features
Click Settings Click Print Settings Click Quality Menu
Adjusting toner darkness
Bin 3 finishing features
Adjust the toner darkness setting Click Submit
Making copies
Copying using the ADF
Copying
Making a quick copy
Copying on specialty media
Copying using the scanner glass
Copying photos
Making transparencies
Copying to letterhead
Customizing copy settings
Making copies using paper from a selected tray
Copying from one size to another
Copying a document that contains mixed paper sizes
Example 1 Copying to mixed paper sizes
Example 2 Copying to a single paper size
Adjusting copy quality
Copying on both sides of the paper duplexing
Reducing or enlarging copies
Touch Separator Sheets
Collating copies
Placing separator sheets between copies
Select one of the following
Between Pages
Copying multiple pages onto a single sheet
Creating a custom job job build
Touch Done Touch Copy It
Touch Custom Job
Placing information on copies
Placing the date and time at the top of each
Touch Header/Footer
Canceling a copy job while the pages are being printed
Canceling a copy job
Canceling a copy job while the document is in the ADF
Remaining print job is canceled. The home screen appears
Understanding the copy screens and options
Sides Duplex
Collate
Options
Improving copy quality
Copying
Click E-mail Settings Click Setup E-mail Server
Setting up the e-mail function
Click Settings
Mailing
Creating an e-mail shortcut using the touch screen
Configuring the e‑mail settings
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut
Sending an e-mail using the address book
Sending an e-mail using the touch screen
Sending an e‑mail using a shortcut number
Mailing a document
Changing the output file type
Customizing e-mail settings
Adding e-mail subject and message information
Mailing 103
Understanding e-mail options
Canceling an e-mail
Mailing color documents
Original Size
Binding
Resolution
Orientation
Mail Subject
Advanced Options
Faxing
Initial fax setup
Using the printer control panel for fax setup
Getting printer ready to fax
Equipment and service options Fax connection setup
Using the Embedded Web Server for fax setup
Click Settings Click Fax Settings Click Analog Fax Setup
Choosing a fax connection
Connecting to an analog telephone line
Connecting to a DSL service
Faxing 109
Touch Settings Touch Fax Settings Touch Analog Fax Settings
Connecting to a PBX or Isdn system
Connecting to a distinctive ring service
Faxing 110
Faxing 111
Connecting to an adapter for your country or region
Touch Distinctive Ring Settings
Country/region
Sending a fax using the printer control panel
Setting the outgoing fax name and number
Setting the date and time
Click Settings Click Security Click Set Date and Time
Sending a fax using the computer
Creating shortcuts
Creating a fax destination shortcut using the touch screen
Using the address book
Using shortcuts and the address book
Using fax shortcuts
Faxing 115
Making a fax lighter or darker
Customizing fax settings
Changing the fax resolution
Sending a fax at a scheduled time
Viewing a fax log
Canceling an outgoing fax
Touch Delayed Send
Blocking junk faxes
Understanding fax options
Faxing 118
Improving fax quality
Faxing 119
Forwarding a fax
Holding and forwarding faxes
Holding faxes
Faxing 120
Fax ‑mail
Click Fax Settings Click Analog Fax Setup
Print Print and Forward
ESF
Scanning to an FTP address
Scanning to an FTP address using the keypad
Scanning to an FTP address
Scanning to an FTP address 122
Creating an FTP shortcut using the Embedded Web Server
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the address book
Click FTP Shortcut Setup
Creating an FTP shortcut using the touch screen
Understanding FTP options
Scanning to an FTP address 125
Improving FTP quality
Scanning to an FTP address 126
Scanning to a computer or flash drive 127
Scanning to a computer or flash drive
Scanning to a computer
Click Scan Profile Click Create Scan Profile
Understanding scan profile options
Quick Setup
Scanning to a flash drive
Format Type
Default Content
Compression
Color
Improving scan quality
Advanced Imaging
Scanning to a computer or flash drive 130
Menus list
To access the menus, touch on the home screen
Understanding printer menus
Understanding printer menus 131
Paper Size/Type menu
Default Source menu
Paper menu
Understanding printer menus 132
Understanding printer menus 133
Tray x Type
MP Feeder Size
Understanding printer menus 134
MP Feeder Type
Manual Paper Size
Configure MP menu
Understanding printer menus 135
Substitute Size menu
Paper Texture menu
Understanding printer menus 136
Understanding printer menus 137
Paper Loading menu
Understanding printer menus 138
Understanding printer menus 139
Custom Types menu
Custom Names menu
Menu item Definition
Custom Bin Names menu
Universal Setup menu
Custom Scan Sizes menu
Understanding printer menus 140
Bin Setup menu
Understanding printer menus 141
Reports menu
Understanding printer menus 142
Understanding printer menus 143
Standard Network or Network x menus
Network/Ports menu
Active NIC menu
Understanding printer menus 144
Understanding printer menus 145
Standard USB menu
Understanding printer menus 146
USB Buffer
Understanding printer menus 147
Network Reports menu
Network Card menu
This menu is available from the Network/Ports menu
TCP/IP menu
Understanding printer menus 148
IPv6 menu
Understanding printer menus 149
AppleTalk menu
Wireless menu
Network/Ports Network x Net x Setup Wireless
Understanding printer menus 150
NetWare menu
Smtp Setup menu
Use the following menu to configure the Smtp server
LexLink menu
Understanding printer menus 152
Confidential Print menu
Security menu
Miscellaneous menu
Understanding printer menus 153
Disk Wiping menu
Understanding printer menus 154
Security Audit Log menu
Set Date and Time menu
Understanding printer menus 155
Settings menu
General Settings menu
Understanding printer menus 156
Eco-Mode
Run Initial setup
Understanding printer menus 157
Paper Sizes
Alarms
Timeouts
Understanding printer menus 158
Print Recovery
Factory Defaults
Understanding printer menus 159
Copy Settings menu
Understanding printer menus 160
Understanding printer menus 161
Understanding printer menus 162
Header/Footer
Understanding printer menus 163
Fax Settings menu
Fax Mode Analog Fax Setup menu
Understanding printer menus 164
General Fax Settings
Understanding printer menus 165
Fax Send Settings
Understanding printer menus 166
Understanding printer menus 167
Understanding printer menus 168
Fax Receive Settings
Understanding printer menus 169
Fax Log Settings
Understanding printer menus 170
Understanding printer menus 171
Speaker Settings
Distinctive Rings
Menu item Single Ring
Fax Mode Fax Server Setup menu
Fax Server Setup
Understanding printer menus 172
‑mail Settings menu
Understanding printer menus 173
Understanding printer menus 174
Format
Understanding printer menus 175
Color
‑mail images sent as
Understanding printer menus 176
Jpeg Quality
‑mail Bit Depth
Understanding printer menus 177
Use cc/bcc
FTP Settings menu
Understanding printer menus 178
Understanding printer menus 179
Understanding printer menus 180
FTP bit Depth
Base File Name
Scan Settings
Flash Drive menu
Understanding printer menus 181
Understanding printer menus 182
Understanding printer menus 183
Photo Jpeg Quality
Scan bit Depth
Print Settings
Understanding printer menus 184
Copies
‑up pages/side
Understanding printer menus 185
Duplex Binding
‑up Border
Understanding printer menus 186
Print Settings
Setup menu
Menu item Printer Language
Download Target
Understanding printer menus 187
Print Area
Job Accounting
Menu item Resource Save
Finishing menu
Understanding printer menus 188
Print All Order
Understanding printer menus 189
‑up pages‑side
Quality menu
Understanding printer menus 190
Utilities menu
Understanding printer menus 191
Understanding printer menus 192
Menu item Scale to Fit
PostScript menu
PCL Emul menu
Understanding printer menus 193
Symbol Set
PCL Emulation Settings
Understanding printer menus 194
Understanding printer menus 195
Tray Renumber
Font Size
Html menu
Understanding printer menus 196
Scale
XPS menu
Booklet Adjustments menu
Image menu
Understanding printer menus 197
Touch Booklet Adjustments
Help menu
Understanding printer menus 199
Cleaning the exterior of the printer
Maintaining the printer
Maintaining the printer 200
Maintaining the printer 201
Cleaning the scanner glass
Adjusting scanner registration
Touch Scanner Test
Checking the status of supplies
Storing supplies
Conserving supplies
Checking the status of supplies from a network computer
Ordering toner cartridges
Ordering a maintenance kit
Ordering supplies
Ordering a photoconductor kit
Ordering staple cartridges
Ordering a cleaning kit
Replacing supplies
Replacing the toner cartridge
Page
Replacing the photoconductor
Maintaining the printer 207
Page
Page
Page
Moving the printer
Before moving the printer
Removing the optional trays
Page
Page
Moving the printer to another location
Shipping the printer
Maintaining the printer 215
Administrative support
Administrative support 216
Checking the virtual display
Administrative support 217
Checking the device status
Click Device Status
Restoring the factory default settings
Administrative support 218
Solving basic printer problems
Troubleshooting
Solving basic problems
Embedded Web Server does not open
Change input src to Custom Type Name
Troubleshooting 220
Understanding printer messages
Change input src to Custom Type Name load orientation
Change input src to size
Troubleshooting 221
Change input src to Custom String load orientation
Change input src to size load orientation
Check input src orientation or guides
Change input src to type size load orientation
Check input src guides
Close door
Fax Station Name not set up
Weblink server not set up. Contact system administrator
Disk Full ‑ Scan Job Canceled
Fax Station Number not set up
Load input src with Custom Type Name
Insert Tray
Load src with
Load input src with Custom String
Load manual feeder with
Troubleshooting 225 Cancel the current job
Load input src with size
Load Manual Feeder with Custom Type Name
Load Staples G5, G11, G12
Load Manual Feeder with size
Load Manual Feeder with type size
Memory full, cannot print faxes
Replace all originals if restarting job
Restore Held Jobs?
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin
Replace jammed originals if restarting job
Scanner Jam Access Cover Open
Some held jobs were not restored
Scan Document Too Long
Cartridge part number unsupported by device
Insufficient memory to support Resource Save feature
Yy Replace defective or missing cartridge
Short paper
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs will not be restored
Ppds font error
Insufficient memory, some Held Jobs were deleted
Standard network software error
Network x software error
Serial option x error
Defective flash detected
Standard parallel port disabled
Parallel port x disabled
Serial port x disabled
Standard USB port disabled
Too many disks installed
USB port x disabled
Configuration change, held jobs were not restored
Too many flash options installed
Remove defective disk
Routine maintenance needed
Too many trays attached
Disk full
Clearing jams
Understanding jam numbers and locations
Paper recommendations
Troubleshooting 237
Jam numbers What to do
Open Door A, and then remove the jam
Troubleshooting 238
Paper jams
Troubleshooting 239
Paper jam
Troubleshooting 240
203, 230-231 paper jams
Paper jam
Open Door D
Page
Page
Troubleshooting 244
Open Door D Remove the jam Close Door D
Page
Troubleshooting 246
24x paper jam
Jam in Tray
Troubleshooting 247
Clearing Area a
Open Door B Pull the jam up and toward you Close Door B
Troubleshooting 248
Clearing Area B
Touch Continue
Troubleshooting 249
Clearing Area C
Open Door C Pull the jam up and toward you Close Door C
Troubleshooting 250
280‑281 paper jams
Page
Troubleshooting 252
Open Door F Remove the jam Close Door F
283, 289 staple jams
Staple error
Troubleshooting 253
Lift Door H Remove the jam Close Door H
Page
Page
Troubleshooting 256
28x paper jam
Page
Troubleshooting 258
Paper jams
Paper jams
Page
Paper jam
Solving printing problems
Error message about reading USB drive appears
Jobs do not print
Confidential and other held jobs do not print
Job takes longer than expected to print
Tray linking does not work
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Large jobs do not collate
Copier does not respond
Solving copy problems
Unexpected page breaks occur
Scanner unit does not close
Poor copy quality
Solving scanner problems
Partial document or photo copies
Checking an unresponsive scanner
Scan was not successful
Scanning takes too long or freezes the computer
Poor scanned image quality
Partial document or photo scans
Solving fax problems
Troubleshooting 269
Cannot scan from a computer
Check the Printer Connections
Review this Digital Phone Service Checklist
Cannot send or receive a fax
Check the Telephone Wall Jack
Can send but not receive faxes
Can receive but not send faxes
Received fax has poor print quality
Solving option problems
Paper tray problems
Solving 2,000-sheet drawer problems
Flash memory card
Internal Solutions Port
Memory card
Hard disk with adapter
Paper frequently jams
Solving paper feed problems
USB/parallel interface card
Paper jam message remains after jam is cleared
Blank pages
Solving print quality problems
Isolating print quality problems
Packing Material MAY be on the Toner Cartridge
Ghost images
Troubleshooting 278
Clipped images
Check the Guides
Gray background
Troubleshooting 279
Check the Toner Darkness Setting
Incorrect margins
Print irregularities
Troubleshooting 280
Paper curl
Paper has Absorbed Moisture DUE to High Humidity
Fuser MAY be Worn or Defective
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Print is too dark
Toner Cartridge MAY be Defective
Print is too light
Troubleshooting 282
When 88 Cartridge Low appears, order a new toner cartridge
Toner is LOW
Skewed print
Troubleshooting 283
Repeating defects
Ensure That the Fill Pattern is Correct
Toner Cartridge MAY be Defective or LOW on Toner
Streaked horizontal lines
Check the Paper Type
Toner is Smeared
There is Toner in the Paper Path
Streaked vertical lines
Toner fog or background shading appears on
Toner Cartridge is Defective
Toner specks
Check the Paper Texture Setting
Toner rubs off
Charge Rolls MAY be Defective
Transparency print quality is poor
Troubleshooting 287
Contacting Customer Support
Check the Transparencies
288
Product information
Edition notice
March
Trademarks
289
Modular component notice
290
291
Temperature information
Noise emission levels
Meter average sound pressure, dBA
Laser notice
Power consumption
Product power consumption
Laser advisory label
European Community EC directives conformity
Power Saver
Off mode
Total energy usage
Radio interference notice
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
CCC EMC notice Bsmi notice
295
South Africa telecommunications notice
296
Verwendung dieses Produkts in der Schweiz
Using this product in Switzerland
Utilisation de ce produit en Suisse
Uso del prodotto in Svizzera
Industry Canada Canada
Regulatory notices for wireless products
Exposure to radio frequency radiation
298
Taiwan NCC RF notice statement India emissions notice
Industry Canada Canada
299
300
Statement of Limited Warranty
301
Lexmark International, Inc., Lexington, KY
Limited warranty
Limited warranty service
302
Additional rights
Extent of limited warranty
Limitation of liability
303
Lexmark Software Limited Warranty and License Agreement
304
305
306
Adobe Systems Incorporated Notice
307
Numerics
Symbols
Index
Index 308
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FTP
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