Solving printing problems, Jobs do not print

Troubleshooting

262

Solving printing problems

Multiple‑language PDFs do not print

The documents contain unavailable fonts.

1Open the document you want to print in Adobe Acrobat.

2Click the printer icon. The Print dialog appears.

3Select Print as image.

4Click OK.

Error message about reading USB drive appears

Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, see “Printing from a flash drive” on page 80.

Jobs do not print

These are possible solutions. Try one or more of the following:

MAKE SURE THE PRINTER IS READY TO PRINT

Make sure Ready or Power Saver appears on the display before sending a job to print.

CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL

Remove the stack of paper from the standard exit bin.

CHECK TO SEE IF THE PAPER TRAY IS EMPTY

Load paper in the tray.

MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED

•Verify that you are using the correct printer software.

•If you are using a USB port, make sure you are running a supported operating system and using compatible printer software.

MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING

•Make sure the internal print server is properly installed and that the printer is connected to the network.

•Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly.

Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.

X862DTE, 19Z0201, 19Z0100 specifications

The Lexmark 19Z0100, 19Z0201, and X862DTE are advanced printer solutions designed to meet the diverse needs of businesses requiring high-quality printing, efficient operations, and robust security features. These devices are part of Lexmark's commitment to delivering high-performance printing technology for various environments.

The Lexmark 19Z0100 and 19Z0201 toner cartridges are specifically engineered for use with selected Lexmark printers, offering unmatched performance and reliability. These cartridges utilize a state-of-the-art formulation that ensures sharp, crisp text and vibrant graphics, making them ideal for both monochrome and color printing tasks. The innovative design of these cartridges includes built-in intelligence, enabling automatic adjustments to print quality based on the printing environment, ensuring consistent results with every print job.

One of the key characteristics of the Lexmark 19Z0100 and 19Z0201 toner is their high yield. These cartridges are designed to produce a significant number of pages, reducing the frequency of replacements and overall printing costs. This is particularly advantageous for businesses with high-volume printing needs, allowing uninterrupted workflows and maximizing productivity.

The Lexmark X862DTE is a multifunction device that enhances organizational efficiency. This printer features printing, scanning, copying, and faxing capabilities in a single unit, which is ideal for workplaces looking to save space while maintaining versatility. The X862DTE supports high-speed printing and is equipped with a robust file management system that facilitates easy scanning and sharing of documents.

In terms of technology, the X862DTE features Lexmark’s innovative cloud printing capabilities, allowing users to print documents directly from their mobile devices or cloud accounts. The printer also incorporates advanced security features, such as user authentication and encrypted printing, ensuring that sensitive information remains protected from unauthorized access.

Moreover, the X862DTE comes with a user-friendly touchscreen interface, simplifying navigation and access to its numerous functions. Its customizable workflow solutions enable businesses to tailor the device's capabilities to meet their specific needs.

In conclusion, the Lexmark 19Z0100, 19Z0201, and X862DTE represent a blend of performance, efficiency, and security. With high-yield toner options and multifunction capabilities, these products are a smart choice for any business looking to enhance its printing operations while keeping costs and resource usage in check.

Lexmark 19Z0100, X862DTE Solving printing problems, Error message about reading USB drive appears

Models: X862DTE 19Z0201 19Z0100