March
Users Guide
Contents
Mailing 100
Paper and specialty media guidelines
Printing
Copying
Understanding printer menus
Faxing
Scanning to an FTP address
Scanning to a computer or flash drive 127
Administrative support
Troubleshooting
Maintaining the printer
Index 308
Power consumption
Safety information
Safety information
Page
Learning about the printer
Learning about the printer
Thank you for choosing this printer
Finding information about the printer
Other countries and regions -See the printed
Selecting a location for the printer
460 mm 18.1 640 mm 25.2 200 mm 7.9 1724 mm 67.9
Basic model
Printer configurations
High capacity feeder
Configured model
Basic functions of the scanner
Finisher
You can use the ADF or the scanner glass to scan documents
Using the ADF
Using the scanner glass
Understanding the ADF and scanner glass
Description
Understanding the printer control panel
Understanding the home screen
Display item Description
Other buttons that may appear on the home screen
Display item Function
Using the touch-screen buttons
Button Function
Sample touch screen
Button
Other touch-screen buttons
Cancel Jobs Continue Select
Feature Description
Features
Saving paper and toner
Using recycled paper and other office papers
Adjusting Power Saver
Minimizing your printers environmental impact
Using the Embedded Web Server
Using the printer control panel
Reducing printer noise
Recycling
To select a Quiet Mode setting On the home screen, touch
Touch Settings Touch General Settings Touch Quiet Mode
Touch the arrows to select a setting Touch Submit
Returning Lexmark cartridges for reuse or recycling
Available internal options
Additional printer setup
Installing internal options
Additional printer setup
Accessing the system board to install internal options
Installing a memory card
Page
Push the card firmly into place
Installing a flash memory or firmware card
Plastic pins
Metal pins
Installing an internal print server or port interface card
Installing a printer hard disk
Page
Gently insert the system board into the printer
Reinstalling the system board
Order of installation
Installing hardware options
Installing optional trays
Attaching cables
Verifying printer setup
Printing a menu settings
Touch Menu Settings
Setting up the printer software
Printing a network setup
Installing printer software
Updating available options in the printer driver
For Windows users
For Macintosh users
Installing the printer on a wireless network Windows
Setting up wireless printing
Click Suggested Click Wireless Network Attach
Click Install Click Agree
Prepare to configure the printer
Installing the printer on a wireless network Macintosh
Enter the printer information
Access the AirPort options
Configure the printer for wireless access
Configure your computer to use the printer wirelessly
Click + Click IP
Click AppleTalk
Installing the printer on a wired network
Mac OS X version
Click +
Click Install Printer and Software
Mac OS X version 10.5 or later
Mac OS X version 10.4 and earlier
Mac OS X version
Click Configure Port
Click Properties
Click OK, and then click Close
For Macintosh users
Setting up serial printing
Windows Vista
Windows XP
Windows
Specify a unit of measurement
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Loading paper and specialty media
Loading the standard or optional 500‑sheet trays
Long ‑edge orientation Short ‑edge orientation
Touch Exit Configuration Menu
Loading A5 or Statement paper sizes
Touch Size Sensing
Loading the 2000‑sheet high capacity feeder
Loading B5 or Executive paper sizes
Page
Loading the 2,000-sheet dual input trays
Page
Loading the multipurpose feeder
Page
Unlinking trays
Press Exit Config Menu
Linking and unlinking trays
Linking trays
Type a name for the paper type in a Custom Name x box
Assigning a custom paper type name
Changing a Custom Type x name
Click Paper Menu Click Custom Name
Click Custom Types
Loading paper and specialty media Click Submit
Paper characteristics
Paper and specialty media guidelines
Paper guidelines
Selecting preprinted forms and letterhead
Fiber content
Unacceptable paper
Selecting paper
Basic input trays
Supported paper sizes, types, and weights
Storing paper
Supported paper sizes
Executive
Letter
Tabloid
Legal
Optional input trays
Supported paper types and weights
Printer engine supports 38-128 g/m2 16-32 lb paper weights
Monarch
Paper and specialty media guidelines
Printing
Click Properties, Preferences, Options, or Setup
Printing
Printing a document
Orienting the paper for long‑ or short‑edge printing
Tips on using letterhead
Printing on specialty media
Placing paper in the trays
Without finisher With finisher
High capacity feeder
Simplex one-sided printing Duplex two-sided printing
Tips on using transparencies
Tips on using envelopes
Multipurpose tray
Page
Job type
Printing confidential and other held jobs
Holding jobs in the printer
Printing confidential and other held jobs from Windows
Printing from a flash drive
Printing Touch your user name
Touch Confidential Jobs
Page
Printing information pages
Canceling a print job
Click Control Panel Click Hardware and Sound Click Printers
Canceling a print job from the computer
Touch Delete Selected Jobs
Windows Vista Click
Supported finishing features
Standard bin
Finisher Bin
Finisher Bin 2 finishing features
Adjust the toner darkness setting Click Submit
Adjusting toner darkness
Bin 3 finishing features
Click Settings Click Print Settings Click Quality Menu
Making a quick copy
Copying using the ADF
Copying
Making copies
Making transparencies
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying from one size to another
Customizing copy settings
Making copies using paper from a selected tray
Copying to letterhead
Copying a document that contains mixed paper sizes
Example 1 Copying to mixed paper sizes
Example 2 Copying to a single paper size
Adjusting copy quality
Copying on both sides of the paper duplexing
Reducing or enlarging copies
Select one of the following
Collating copies
Placing separator sheets between copies
Touch Separator Sheets
Touch Done Touch Copy It
Copying multiple pages onto a single sheet
Creating a custom job job build
Between Pages
Touch Header/Footer
Placing information on copies
Placing the date and time at the top of each
Touch Custom Job
Remaining print job is canceled. The home screen appears
Canceling a copy job
Canceling a copy job while the document is in the ADF
Canceling a copy job while the pages are being printed
Understanding the copy screens and options
Sides Duplex
Collate
Options
Improving copy quality
Copying
Mailing
Setting up the e-mail function
Click Settings
Click E-mail Settings Click Setup E-mail Server
Creating an e-mail shortcut
Configuring the e‑mail settings
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the touch screen
Mailing a document
Sending an e-mail using the touch screen
Sending an e‑mail using a shortcut number
Sending an e-mail using the address book
Mailing 103
Customizing e-mail settings
Adding e-mail subject and message information
Changing the output file type
Original Size
Canceling an e-mail
Mailing color documents
Understanding e-mail options
Mail Subject
Resolution
Orientation
Binding
Advanced Options
Getting printer ready to fax
Initial fax setup
Using the printer control panel for fax setup
Faxing
Choosing a fax connection
Using the Embedded Web Server for fax setup
Click Settings Click Fax Settings Click Analog Fax Setup
Equipment and service options Fax connection setup
Connecting to an analog telephone line
Connecting to a DSL service
Faxing 109
Faxing 110
Connecting to a PBX or Isdn system
Connecting to a distinctive ring service
Touch Settings Touch Fax Settings Touch Analog Fax Settings
Country/region
Connecting to an adapter for your country or region
Touch Distinctive Ring Settings
Faxing 111
Click Settings Click Security Click Set Date and Time
Setting the outgoing fax name and number
Setting the date and time
Sending a fax using the printer control panel
Creating shortcuts
Sending a fax using the computer
Creating a fax destination shortcut using the touch screen
Faxing 115
Using shortcuts and the address book
Using fax shortcuts
Using the address book
Sending a fax at a scheduled time
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Blocking junk faxes
Canceling an outgoing fax
Touch Delayed Send
Viewing a fax log
Faxing 118
Understanding fax options
Faxing 119
Improving fax quality
Faxing 120
Holding and forwarding faxes
Holding faxes
Forwarding a fax
ESF
Click Fax Settings Click Analog Fax Setup
Print Print and Forward
Fax ‑mail
Scanning to an FTP address 122
Scanning to an FTP address using the keypad
Scanning to an FTP address
Scanning to an FTP address
Click FTP Shortcut Setup
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the address book
Creating an FTP shortcut using the Embedded Web Server
Understanding FTP options
Creating an FTP shortcut using the touch screen
Scanning to an FTP address 125
Scanning to an FTP address 126
Improving FTP quality
Click Scan Profile Click Create Scan Profile
Scanning to a computer or flash drive
Scanning to a computer
Scanning to a computer or flash drive 127
Format Type
Quick Setup
Scanning to a flash drive
Understanding scan profile options
Default Content
Compression
Color
Improving scan quality
Advanced Imaging
Scanning to a computer or flash drive 130
Understanding printer menus 131
To access the menus, touch on the home screen
Understanding printer menus
Menus list
Understanding printer menus 132
Default Source menu
Paper menu
Paper Size/Type menu
Understanding printer menus 133
Tray x Type
MP Feeder Size
Understanding printer menus 134
MP Feeder Type
Manual Paper Size
Understanding printer menus 135
Configure MP menu
Substitute Size menu
Paper Texture menu
Understanding printer menus 136
Understanding printer menus 137
Understanding printer menus 138
Paper Loading menu
Menu item Definition
Custom Types menu
Custom Names menu
Understanding printer menus 139
Understanding printer menus 140
Universal Setup menu
Custom Scan Sizes menu
Custom Bin Names menu
Understanding printer menus 141
Bin Setup menu
Understanding printer menus 142
Reports menu
Understanding printer menus 143
Understanding printer menus 144
Network/Ports menu
Active NIC menu
Standard Network or Network x menus
Understanding printer menus 145
Standard USB menu
Understanding printer menus 146
USB Buffer
This menu is available from the Network/Ports menu
Network Reports menu
Network Card menu
Understanding printer menus 147
Understanding printer menus 148
TCP/IP menu
Understanding printer menus 149
IPv6 menu
Understanding printer menus 150
Wireless menu
Network/Ports Network x Net x Setup Wireless
AppleTalk menu
LexLink menu
Smtp Setup menu
Use the following menu to configure the Smtp server
NetWare menu
Understanding printer menus 152
Understanding printer menus 153
Security menu
Miscellaneous menu
Confidential Print menu
Understanding printer menus 154
Disk Wiping menu
Security Audit Log menu
Set Date and Time menu
Understanding printer menus 155
Settings menu
General Settings menu
Understanding printer menus 156
Paper Sizes
Run Initial setup
Understanding printer menus 157
Eco-Mode
Alarms
Timeouts
Understanding printer menus 158
Print Recovery
Factory Defaults
Understanding printer menus 159
Understanding printer menus 160
Copy Settings menu
Understanding printer menus 161
Header/Footer
Understanding printer menus 162
Understanding printer menus 163
Fax Settings menu
Fax Mode Analog Fax Setup menu
Understanding printer menus 164
Understanding printer menus 165
General Fax Settings
Understanding printer menus 166
Fax Send Settings
Understanding printer menus 167
Understanding printer menus 168
Understanding printer menus 169
Fax Receive Settings
Understanding printer menus 170
Fax Log Settings
Menu item Single Ring
Speaker Settings
Distinctive Rings
Understanding printer menus 171
Fax Mode Fax Server Setup menu
Fax Server Setup
Understanding printer menus 172
Understanding printer menus 173
‑mail Settings menu
Format
Understanding printer menus 174
Color
Understanding printer menus 175
‑mail Bit Depth
Understanding printer menus 176
Jpeg Quality
‑mail images sent as
Use cc/bcc
Understanding printer menus 177
Understanding printer menus 178
FTP Settings menu
Understanding printer menus 179
Understanding printer menus 180
FTP bit Depth
Base File Name
Scan Settings
Flash Drive menu
Understanding printer menus 181
Understanding printer menus 182
Understanding printer menus 183
Photo Jpeg Quality
Scan bit Depth
Print Settings
Understanding printer menus 184
Copies
‑up Border
Understanding printer menus 185
Duplex Binding
‑up pages/side
Menu item Printer Language
Print Settings
Setup menu
Understanding printer menus 186
Job Accounting
Understanding printer menus 187
Print Area
Download Target
Print All Order
Finishing menu
Understanding printer menus 188
Menu item Resource Save
‑up pages‑side
Understanding printer menus 189
Understanding printer menus 190
Quality menu
Understanding printer menus 191
Utilities menu
Menu item Scale to Fit
Understanding printer menus 192
PostScript menu
PCL Emul menu
Understanding printer menus 193
Symbol Set
PCL Emulation Settings
Understanding printer menus 194
Tray Renumber
Understanding printer menus 195
Scale
Html menu
Understanding printer menus 196
Font Size
Understanding printer menus 197
Booklet Adjustments menu
Image menu
XPS menu
Help menu
Touch Booklet Adjustments
Understanding printer menus 199
Cleaning the exterior of the printer
Maintaining the printer
Maintaining the printer 200
Touch Scanner Test
Cleaning the scanner glass
Adjusting scanner registration
Maintaining the printer 201
Checking the status of supplies from a network computer
Storing supplies
Conserving supplies
Checking the status of supplies
Ordering a photoconductor kit
Ordering a maintenance kit
Ordering supplies
Ordering toner cartridges
Replacing the toner cartridge
Ordering a cleaning kit
Replacing supplies
Ordering staple cartridges
Page
Replacing the photoconductor
Maintaining the printer 207
Page
Page
Page
Before moving the printer
Moving the printer
Removing the optional trays
Page
Page
Moving the printer to another location
Shipping the printer
Maintaining the printer 215
Administrative support
Administrative support 216
Checking the virtual display
Administrative support 217
Checking the device status
Click Device Status
Administrative support 218
Restoring the factory default settings
Embedded Web Server does not open
Troubleshooting
Solving basic problems
Solving basic printer problems
Change input src to Custom Type Name load orientation
Troubleshooting 220
Understanding printer messages
Change input src to Custom Type Name
Change input src to size load orientation
Troubleshooting 221
Change input src to Custom String load orientation
Change input src to size
Close door
Change input src to type size load orientation
Check input src guides
Check input src orientation or guides
Fax Station Number not set up
Weblink server not set up. Contact system administrator
Disk Full ‑ Scan Job Canceled
Fax Station Name not set up
Load input src with Custom String
Insert Tray
Load src with
Load input src with Custom Type Name
Load Manual Feeder with Custom Type Name
Troubleshooting 225 Cancel the current job
Load input src with size
Load manual feeder with
Memory full, cannot print faxes
Load Manual Feeder with size
Load Manual Feeder with type size
Load Staples G5, G11, G12
Remove the stack of paper from the standard exit bin
Restore Held Jobs?
Remove paper from standard output bin
Replace all originals if restarting job
Scan Document Too Long
Scanner Jam Access Cover Open
Some held jobs were not restored
Replace jammed originals if restarting job
Short paper
Insufficient memory to support Resource Save feature
Yy Replace defective or missing cartridge
Cartridge part number unsupported by device
Insufficient memory, some Held Jobs were deleted
Insufficient memory, some held jobs will not be restored
Ppds font error
Insufficient memory for Flash Memory Defragment operation
Defective flash detected
Network x software error
Serial option x error
Standard network software error
Standard USB port disabled
Parallel port x disabled
Serial port x disabled
Standard parallel port disabled
Too many flash options installed
USB port x disabled
Configuration change, held jobs were not restored
Too many disks installed
Disk full
Routine maintenance needed
Too many trays attached
Remove defective disk
Clearing jams
Paper recommendations
Understanding jam numbers and locations
Troubleshooting 237
Jam numbers What to do
Open Door A, and then remove the jam
Paper jams
Troubleshooting 238
Paper jam
Troubleshooting 239
Troubleshooting 240
203, 230-231 paper jams
Paper jam
Open Door D
Page
Page
Open Door D Remove the jam Close Door D
Troubleshooting 244
Page
Troubleshooting 246
24x paper jam
Jam in Tray
Clearing Area a
Troubleshooting 247
Touch Continue
Troubleshooting 248
Clearing Area B
Open Door B Pull the jam up and toward you Close Door B
Troubleshooting 249
Clearing Area C
Open Door C Pull the jam up and toward you Close Door C
280‑281 paper jams
Troubleshooting 250
Page
Open Door F Remove the jam Close Door F
Troubleshooting 252
Lift Door H Remove the jam Close Door H
Staple error
Troubleshooting 253
283, 289 staple jams
Page
Page
28x paper jam
Troubleshooting 256
Page
Paper jams
Troubleshooting 258
Paper jams
Page
Paper jam
Solving printing problems
Error message about reading USB drive appears
Jobs do not print
Job takes longer than expected to print
Confidential and other held jobs do not print
Large jobs do not collate
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Tray linking does not work
Scanner unit does not close
Solving copy problems
Unexpected page breaks occur
Copier does not respond
Poor copy quality
Solving scanner problems
Partial document or photo copies
Checking an unresponsive scanner
Scan was not successful
Scanning takes too long or freezes the computer
Poor scanned image quality
Cannot scan from a computer
Solving fax problems
Troubleshooting 269
Partial document or photo scans
Check the Telephone Wall Jack
Review this Digital Phone Service Checklist
Cannot send or receive a fax
Check the Printer Connections
Can send but not receive faxes
Received fax has poor print quality
Can receive but not send faxes
Solving option problems
Solving 2,000-sheet drawer problems
Paper tray problems
Hard disk with adapter
Internal Solutions Port
Memory card
Flash memory card
Paper jam message remains after jam is cleared
Solving paper feed problems
USB/parallel interface card
Paper frequently jams
Packing Material MAY be on the Toner Cartridge
Solving print quality problems
Isolating print quality problems
Blank pages
Check the Guides
Troubleshooting 278
Clipped images
Ghost images
Incorrect margins
Troubleshooting 279
Check the Toner Darkness Setting
Gray background
Paper has Absorbed Moisture DUE to High Humidity
Troubleshooting 280
Paper curl
Print irregularities
Toner Cartridge MAY be Defective
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Print is too dark
Fuser MAY be Worn or Defective
Toner is LOW
Troubleshooting 282
When 88 Cartridge Low appears, order a new toner cartridge
Print is too light
Ensure That the Fill Pattern is Correct
Troubleshooting 283
Repeating defects
Skewed print
Toner is Smeared
Streaked horizontal lines
Check the Paper Type
Toner Cartridge MAY be Defective or LOW on Toner
Toner Cartridge is Defective
Streaked vertical lines
Toner fog or background shading appears on
There is Toner in the Paper Path
Charge Rolls MAY be Defective
Check the Paper Texture Setting
Toner rubs off
Toner specks
Check the Transparencies
Troubleshooting 287
Contacting Customer Support
Transparency print quality is poor
March
Product information
Edition notice
288
289
Trademarks
290
Modular component notice
Meter average sound pressure, dBA
Temperature information
Noise emission levels
291
Laser advisory label
Power consumption
Product power consumption
Laser notice
Total energy usage
Power Saver
Off mode
European Community EC directives conformity
CCC EMC notice Bsmi notice
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Radio interference notice
295
296
South Africa telecommunications notice
Uso del prodotto in Svizzera
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
298
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
Taiwan NCC RF notice statement India emissions notice
Industry Canada Canada
299
300
301
Statement of Limited Warranty
302
Limited warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
303
Extent of limited warranty
Limitation of liability
Additional rights
304
Lexmark Software Limited Warranty and License Agreement
305
306
307
Adobe Systems Incorporated Notice
Index 308
Symbols
Index
Numerics
Page
FTP
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