Cannot send or receive a fax

Troubleshooting

270

These are possible solutions. Try one or more of the following:

CHECK THE DISPLAY FOR ERROR MESSAGES

Clear any error messages.

CHECK THE POWER

Make sure the printer is plugged in, the power is on, and Ready appears.

CHECK THE PRINTER CONNECTIONS

Make sure the cable connections for the following hardware are secure, if applicable:

•Telephone

•Handset

•Answering machine

CHECK THE TELEPHONE WALL JACK

1Plug a telephone into the wall jack.

2Listen for a dial tone.

3If you do not hear a dial tone, then plug a different telephone into the wall jack.

4If you still do not hear a dial tone, then plug a telephone into a different wall jack.

5If you hear a dial tone, then connect the printer to that wall jack.

REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST

The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.

•If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider.

•If you are using DSL, then connect to a DSL filter or router that will support analog use. For more information, contact your DSL provider.

•If you are using a PBX telephone service, then make sure you are connecting to an analog connection on the PBX. If none exists, consider installing an analog telephone line for the fax machine.

CHECK FOR A DIAL TONE

•Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.

•If the telephone line is being used by another device, then wait until the other device is finished before sending a fax.

•If you are using the On Hook Dial feature, then turn up the volume to verify a dial tone.

X862DTE, 19Z0201, 19Z0100 specifications

The Lexmark 19Z0100, 19Z0201, and X862DTE are advanced printer solutions designed to meet the diverse needs of businesses requiring high-quality printing, efficient operations, and robust security features. These devices are part of Lexmark's commitment to delivering high-performance printing technology for various environments.

The Lexmark 19Z0100 and 19Z0201 toner cartridges are specifically engineered for use with selected Lexmark printers, offering unmatched performance and reliability. These cartridges utilize a state-of-the-art formulation that ensures sharp, crisp text and vibrant graphics, making them ideal for both monochrome and color printing tasks. The innovative design of these cartridges includes built-in intelligence, enabling automatic adjustments to print quality based on the printing environment, ensuring consistent results with every print job.

One of the key characteristics of the Lexmark 19Z0100 and 19Z0201 toner is their high yield. These cartridges are designed to produce a significant number of pages, reducing the frequency of replacements and overall printing costs. This is particularly advantageous for businesses with high-volume printing needs, allowing uninterrupted workflows and maximizing productivity.

The Lexmark X862DTE is a multifunction device that enhances organizational efficiency. This printer features printing, scanning, copying, and faxing capabilities in a single unit, which is ideal for workplaces looking to save space while maintaining versatility. The X862DTE supports high-speed printing and is equipped with a robust file management system that facilitates easy scanning and sharing of documents.

In terms of technology, the X862DTE features Lexmark’s innovative cloud printing capabilities, allowing users to print documents directly from their mobile devices or cloud accounts. The printer also incorporates advanced security features, such as user authentication and encrypted printing, ensuring that sensitive information remains protected from unauthorized access.

Moreover, the X862DTE comes with a user-friendly touchscreen interface, simplifying navigation and access to its numerous functions. Its customizable workflow solutions enable businesses to tailor the device's capabilities to meet their specific needs.

In conclusion, the Lexmark 19Z0100, 19Z0201, and X862DTE represent a blend of performance, efficiency, and security. With high-yield toner options and multifunction capabilities, these products are a smart choice for any business looking to enhance its printing operations while keeping costs and resource usage in check.

Lexmark X862DTE, 19Z0100, 19Z0201 manual Cannot send or receive a fax, Check the Printer Connections

Models: X862DTE 19Z0201 19Z0100