Lexmark X862DTE, 19Z0100 manual Streaked vertical lines, Toner fog or background shading appears on

Troubleshooting 285

THERE IS TONER IN THE PAPER PATH

Contact Customer Support.

Streaked vertical lines

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These are possible solutions. Try one or more of the following:

THE TONER IS SMEARED

Select another tray or feeder to feed paper for the job:

•From the printer control panel Paper Menu, select the Default Source.

•For Windows users, select the paper source from Print Properties.

•For Macintosh users, select the paper source from the Print dialog and pop‑up menus.

THE TONER CARTRIDGE IS DEFECTIVE

Replace the toner cartridge.

THE PAPER PATH MAY NOT BE CLEAR

Check the paper path around the toner cartridge.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Clear any paper you see.

THERE IS TONER IN THE PAPER PATH

Contact Customer Support.

Toner fog or background shading appears on the page

These are possible solutions. Try one or more of the following:

THE TONER CARTRIDGE MAY BE DEFECTIVE

Replace the toner cartridge.