b.Verify computer serial port configuration; 9600, 8, none, 1,
c.Verify the cable and adapter has the correct pin out, RJ08X007 and
d.Cisco Rollover cables have the same pin out as RJ08X007.
e.Type 5(;), the Attention Character will not echo to the screen, if it does than it may have been changed to a character other than the
f.Test the cables and adapter with a working baytech device,
g.Turn power off, reseat the
h.Install module in a working
i.Reset the
2.Password not Work:
a.Password is case sensitive, check for Caps Lock.
b.Have the admin user delete the user and add back
3.No Access to Configuration Menu:
a.Only one user at a time can have access. Have the other user back out of the configuration
4.No Ports displayed for User:
a.Ports have to be assigned to the user, refer to ‘Login Setup: Assign User Ports’.
5.Verify DS-chassis, Host Module, and DS74 is functioning:
A rollover cables (pin out
1)and Ethernet or Modem cable.
a.Set up the Host module with modem or Ethernet cables for normal operations.
b.Connect the rollover cable and adapter from the PC to a DS74 port.
c.Create a Modem/Ethernet session,
d.The main menu should display the DS74 ports. Select the port connected to the PC from step 2. The cursor will move to next line and wait.
e.From your PC create a terminal session to the serial port. Default setting is 9600, 8, 1, no parity, no flow.
f.Type several random characters to see them echoed in the telnet/modem session.
g.Select the telnet/modem session and type several random characters to see them echoed in the PC serial session.
h.This verifies the Chassis, Host module, and the I/O port is working.
i.Move pc cable to next DS74 port and repeat steps
If you have done all of the above steps that are possible and still have problems, contact Baytech Technical Support at
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