Troubleshooting the ASA 5500 AIP SSM

Appendix E Troubleshooting

Time Synchronization on the IME and the Sensor

Symptom The IME displays No Data Available on the Events dashboard. A historical query does not return any events; however, events are coming in to the IME and they appear in the real-time event viewer.

Possible Cause The time is not synchronized between the sensor and the IME local server. The IME dashboards use a time relative to the IME local time. If these times are not synchronized, the query does not return any results. When you add a sensor to the IME, it checks for the time synchronization and warns you to correct it if is in wrong. The IME also displays a clock warning in Home > Devices > Device List to warn you about problems with synchronization.

Recommended Action Change the time settings on the sensor or the IME local server. In most cases, the time change is required for the sensor because it is configured with the incorrect or default time.

For More Information

•For more information on time and the sensor, see Time Sources and the Sensor, page E-14.

•For the procedure for changing the time on the sensor, see Correcting Time on the Sensor, page E-16.

Not Supported Error Message

Symptom The IME displays Not Supported in the device list table and in some gadgets, and no data is included.

Possible Cause Click Details to see an explanation for this message. The IME needs IPS 6.1 or later to obtain certain information. The IME still operates with event monitoring and reporting for IPS 5.0 and later and specific IOS IPS versions, but some functions, such as health information and integrated configuration, are not available.

Recommended Action Upgrade to IPS 6.1 or later.

Tip Before troubleshooting the ASA 5500 AIP SSM, check the Caveats section of the Readme for the software version you have installed on your sensor to see if you are dealing with a known issue.

The following section contains commands that are specific to troubleshooting ASA 5500 AIP SSM:

•Health and Status Information, page E-58

•Failover Scenarios, page E-60

•The ASA 5500 AIP SSM and the Normalizer Engine, page E-61

•The ASA 5500 AIP SSM and the Data Plane, page E-62

•The ASA 5500 AIP SSM and Jumbo Packet Frame Size, page E-62

	Cisco Intrusion Prevention System Appliance and Module Installation Guide for IPS 7.1

OL-24002-01		E-57
OL-24002-01		E-57

IPS4520K9 specifications

Cisco Systems has long been a leading player in network security, and its IPS (Intrusion Prevention System) series is a testament to its commitment to safeguarding digital environments. Among its notable offerings are the IPS4510K9 and IPS4520K9 models, both designed to provide advanced threat protection for mid-sized to large enterprise networks.

The Cisco IPS4510K9 and IPS4520K9 are distinguished by their cutting-edge features that help organizations defend against a myriad of cyber threats. These systems utilize a multi-layered approach to security, integrating intrusion prevention, advanced malware protection, and comprehensive visibility across the network.

One of the primary characteristics of the IPS4510K9 is its high performance. It boasts a throughput of up to 1 Gbps, making it suitable for environments that demand rapid data processing and real-time responses to threats. The IPS4520K9, on the other hand, enhances that capability with improved throughput of up to 2 Gbps, accommodating larger enterprises with heavier network traffic. These models are equipped with powerful processors that support complex signature matching and can intelligently distinguish between legitimate traffic and potential threats.

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The Cisco IPS4510K9 and IPS4520K9 leverage advanced detection technologies, utilizing a variety of signature types and heuristic analysis to detect known and unknown threats effectively. They are equipped with real-time alerting and reporting capabilities, giving security teams immediate visibility into potential breaches and enabling them to respond swiftly.

Furthermore, both models support a range of management options through the Cisco Security Manager, allowing for centralized administration, streamlined policy management, and enhanced monitoring capabilities. Automated updates ensure the systems remain current with the latest threat intelligence, vital for staying ahead of evolving cyber threats.

In summary, the Cisco Systems IPS4510K9 and IPS4520K9 represent powerful solutions for organizations seeking robust intrusion prevention capabilities. With their high performance, scalability, and advanced detection technologies, these systems are essential tools in the ever-changing landscape of cybersecurity, providing enterprises with the peace of mind needed to operate securely in today's digital world.

Cisco Systems IPS4520K9 manual Troubleshooting the ASA 5500 AIP SSM, Not Supported Error Message

Models: IPS4520K9

Time Synchronization on the IME and the Sensor

For More Information

Not Supported Error Message

Troubleshooting the ASA 5500 AIP SSM

IPS4520K9 specifications