Appendix E Troubleshooting

Troubleshooting the ASA 5585-X IPS SSP

Traffic Flow Stopped on IPS Switchports

Problem Traffic on any port located on the ASA 5585-X IPS SSP (1/x) no longer passes through the adaptive security appliance when the ASA 5585-X IPS SSP is reset or shut down. This affects all traffic through these ports regardless of whether or not the traffic would have been monitored by the IPS. The link on the ports will link down when the ASA 5585-X IPS SSP is reset or shut down.

Possible Cause Using the ports located on the ASA 5585-X IPS SSP (1/x), and resetting or shutting it down via any mechanism.

Solution Use the ports on the adaptive security appliance (0/x) instead because those ports do not lose their link when the ASA 5585-X IPS SSP is reset or shut down.

Health and Status Information

To see the general health of the ASA 5585-X IPS SSP, use the show module 1 details command.

asa# show module 1 details

Getting details from the Service Module, please wait...

ASA 5585-X IPS Security Services Processor-20 with 8GE

Model:

ASA5585-SSP-IPS20

Hardware version:

1.0

Serial Number:

ABC1234DEFG

Firmware version:

2.0(1)3

Software version:

7.1(1)E4

MAC Address Range:

8843.e12f.5414 to 8843.e12f.541f

App. name:

IPS

App. Status:

Up

App. Status Desc:

Normal Operation

App. version:

7.1(1)E4

Data plane Status:

Up

Status:

Up

Mgmt IP addr:

192.0.2.3

Mgmt Network mask:

255.255.255.0

Mgmt Gateway:

192.0.2.254

Mgmt Access List:

10.0.0.0/8

Mgmt Access List:

64.0.0.0/8

Mgmt web ports:

443

Mgmt TLS enabled

true

asa

 

The output shows that the ASA 5585-X IPS SSP is up. If the status reads Down, you can reset it using the hw-module module 1 reset command.

 

 

 

asa# hw-module module 1

reset

 

 

 

The module in slot 1 should be shut down before

 

 

 

resetting it or loss of

configuration may occur.

 

 

 

Reset module in slot 1?

[confirm]

 

 

 

Reset issued for module

in slot 1

 

 

 

asa# show module 1 details

 

 

 

Getting details from the Service Module, please wait...

 

 

 

Unable to read details from slot 1

 

 

 

ASA 5585-X IPS Security

Services Processor-20 with 8GE

 

 

 

Model:

ASA5585-SSP-IPS20

 

 

 

Hardware version:

1.0

 

 

 

 

 

Serial Number:

ABC1234DEFG

 

 

 

Firmware version:

2.0(7)0

 

 

 

 

Software version:

7.1(1)E4

 

 

 

MAC Address Range:

5475.d029.7f9c to 5475.d029.7fa7

 

 

 

App. name:

IPS

 

 

 

 

 

Cisco Intrusion Prevention System Appliance and Module Installation Guide for IPS 7.1

 

 

 

 

E-76

 

 

 

OL-24002-01

 

 

 

 

 

 

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Cisco Systems IPS4520K9 manual Traffic Flow Stopped on IPS Switchports, ABC1234DEFG
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IPS4520K9 specifications

Cisco Systems has long been a leading player in network security, and its IPS (Intrusion Prevention System) series is a testament to its commitment to safeguarding digital environments. Among its notable offerings are the IPS4510K9 and IPS4520K9 models, both designed to provide advanced threat protection for mid-sized to large enterprise networks.

The Cisco IPS4510K9 and IPS4520K9 are distinguished by their cutting-edge features that help organizations defend against a myriad of cyber threats. These systems utilize a multi-layered approach to security, integrating intrusion prevention, advanced malware protection, and comprehensive visibility across the network.

One of the primary characteristics of the IPS4510K9 is its high performance. It boasts a throughput of up to 1 Gbps, making it suitable for environments that demand rapid data processing and real-time responses to threats. The IPS4520K9, on the other hand, enhances that capability with improved throughput of up to 2 Gbps, accommodating larger enterprises with heavier network traffic. These models are equipped with powerful processors that support complex signature matching and can intelligently distinguish between legitimate traffic and potential threats.

In addition to performance, both models are designed with scalability in mind. They can be easily integrated into existing Cisco infrastructures. This facilitates a seamless enhancement of security without causing significant interruptions to ongoing operations. Moreover, they offer flexible deployment options, allowing organizations to operate them inline or out of band depending on their specific needs.

The Cisco IPS4510K9 and IPS4520K9 leverage advanced detection technologies, utilizing a variety of signature types and heuristic analysis to detect known and unknown threats effectively. They are equipped with real-time alerting and reporting capabilities, giving security teams immediate visibility into potential breaches and enabling them to respond swiftly.

Furthermore, both models support a range of management options through the Cisco Security Manager, allowing for centralized administration, streamlined policy management, and enhanced monitoring capabilities. Automated updates ensure the systems remain current with the latest threat intelligence, vital for staying ahead of evolving cyber threats.

In summary, the Cisco Systems IPS4510K9 and IPS4520K9 represent powerful solutions for organizations seeking robust intrusion prevention capabilities. With their high performance, scalability, and advanced detection technologies, these systems are essential tools in the ever-changing landscape of cybersecurity, providing enterprises with the peace of mind needed to operate securely in today's digital world.
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