Chapter 6 Troubleshooting

Using debug Commands

Troubleshooting ES Plus Line Card States

Table 6-3provides solutions for troubleshooting line card issues.

Table 6-3

Troubleshooting Line Card States

 

 

 

Problem

 

Solution

 

 

 

Troubleshooting Line Card States

 

LED on the line card front panel is green

 

 

indicating that the that line card is up and

 

 

running with IOS.

 

 

The show module command shows the status

 

 

of line card slot as Ok and the status of the

 

 

Distributed Forwarding submodule as Ok

 

 

indicating that supervisor recognizes the line

 

 

card and if the line card is powered up and

 

 

online in the C7600 system or not.

 

 

LED on the SPA front panel is green.

 

 

The show hw-module subslot x/y oir

 

 

[internal] command indicates that the SPA

 

 

operation status is Ok..

 

 

The show running-config command shows

 

 

interfaces for the line card and if the

 

 

controllers for the installed SPAs (if any) are

 

 

installed.

 

 

The show ip interface brief command shows

 

 

the configured interfaces for the line card if

 

 

they are ready for configuration.

 

 

 

Using debug Commands

The debug hw-module subslot command is intended for use by Cisco Systems technical support personnel. For more information about the debug hw-module subslot command, see the Cisco 7600 Series Router SIP, SSC, and SPA Software Configuration Guide .

Caution Because debugging output is assigned high priority in the CPU process, it can render the system unusable. For this reason, use debug commands only to troubleshoot specific problems or during troubleshooting sessions with Cisco technical support staff. Moreover, it is best to use debug commands during periods of lower network traffic and fewer users. Debugging during these periods decreases the likelihood that increased debug command processing overhead will affect system use.

For information about other debug commands supported on the Cisco 7600 Series ES+ line card and to view the explanations and recommended actions for the Cisco 7600 series router error messages, including messages related to the Cisco 7600 Series ES+ line card, refer to the following documents:

Cisco IOS Release 12.2 SR Command References

Cisco 7600 Series Cisco IOS System Message Guide, 12.2SR

Cisco 7600 Series Ethernet Services Plus Line Card Hardware Installation Guide

 

OL-16146-10

6-7

 

 

 

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Cisco Systems OL-16146-10 manual Using debug Commands, Troubleshooting ES Plus Line Card States

OL-16146-10 specifications

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