Chapter 6 Troubleshooting

Troubleshooting Installation Issues

Table 6-1

Troubleshooting Line Card Power Issues

Problem

 

Solution

 

 

 

If a line card fails to operate or power up

1.

Ensure that the card is seated firmly in the

 

 

 

slot.

 

 

2.

Ensure that you have placed the gold edge of

 

 

 

the PCB in the guide rails of the chassis. This

 

 

 

prevents damage to the connector placed at

 

 

 

the rear side the board.

 

 

3.

Check whether the ejector levers are latched

 

 

 

and that the captive screws are fastened

 

 

 

properly. If you’re uncertain, unlatch the

 

 

 

levers, loosen the screws, and attempt to reset

 

 

 

the supervisor again.

 

 

4.

Examine the power supply to see whether the

 

 

 

complete chassis is receiving power.

 

 

5.

Use the show power command to confirm if

 

 

 

the chassis has sufficient power to initiate the

 

 

 

new inserted line card.

 

 

6.

Use the status LED on the line card to verify

 

 

 

the correct installation of the card. If the card

 

 

 

is installed correctly, the Status LED turns

 

 

 

green.

 

 

7.

Ensure that you have installed the line cards

 

 

 

in their designated slots.

Note All line cards can be inserted in all the slots of chassis; however 7613 chassis has exceptions. Dual fabric channel line cards such as (ES20 and ES+ cards) can be inserted only in 9 to13 slots of 7613 chassis.

Miscellaneous Line Card Issues

Table 6-2provides solutions for troubleshooting line card issues.

Cisco 7600 Series Ethernet Services Plus Line Card Hardware Installation Guide

 

OL-16146-10

6-3

 

 

 

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Cisco Systems OL-16146-10 manual Miscellaneous Line Card Issues, Problem Solution

OL-16146-10 specifications

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