Chapter 4 Using Service Manager

Generating Sync Reports

Table 4-2 Color Key to the Sync Report Dashboard

Color

Meaning

 

 

Green

No difference exists. The configlets of the master and selected devices are the

 

same. The Show Diff button will be disabled.

 

 

Yellow

A difference exists. The configlets of the master and selected devices are

 

dissimilar. Click Show Diff to see a detailed comparison.

 

Note The Show Diff button is enabled only for devices shown in yellow.

 

 

Red

The device is not reachable.

 

 

Black

One of these conditions has occurred:

 

The RME fetch config for that device failed. If all devices in a group appear

 

in black, the fetch config for the master device in that group failed.

 

An error occurred in retrieving the latest configuration version from RME.

 

Authorization failed.

 

The devices in the group are suspended or invalid.

 

 

Red asterisk

Indicates that a more recent configuration for this device is present in RME. You

 

can obtain such updated configurations by using the Generate Diff function.

 

 

Interpreting the Sync Report Config Diff Viewer

In the Sync Report Config Diff Viewer, Device1 is the master device and Device 2 is the the device being compared. The Sync Report Config Diff Viewer also displays the date and time that the diff is generated.

The Sync Report Config Diff Viewer has three panes:

The left pane–Displays all the configlets that the configuration comprises. Click any folder to expand the tree and display descendant configlets. Choose any configlet to compare the required command between the configurations of the two devices.

The center pane–Displays the configuration of Device 1 (master device).

The right pane–Displays the configuration of Device 2 (selected device).

The Sync Report Diff Viewer displays colored text that highlights differences between the configlets in the two configurations, as described in Table 4-3:

Table 4-3 Color Key to the Sync Report Config Diff Viewer

Color

Black

Red

Blue

Description

These configlets are present in both devices.

These configlets are present on both devices, but differ.

These configlets are present on one of the devices only.

User Guide for Cisco Home Agent Service Manager

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OL-6918-01

 

 

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Cisco Systems OL-6918-01 manual Interpreting the Sync Report Config Diff Viewer