Chapter 4 Using Service Manager
Generating Sync Reports
Table
Color | Meaning |
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Green | No difference exists. The configlets of the master and selected devices are the |
| same. The Show Diff button will be disabled. |
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Yellow | A difference exists. The configlets of the master and selected devices are |
| dissimilar. Click Show Diff to see a detailed comparison. |
| Note The Show Diff button is enabled only for devices shown in yellow. |
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Red | The device is not reachable. |
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Black | One of these conditions has occurred: |
| • The RME fetch config for that device failed. If all devices in a group appear |
| in black, the fetch config for the master device in that group failed. |
| • An error occurred in retrieving the latest configuration version from RME. |
| • Authorization failed. |
| • The devices in the group are suspended or invalid. |
|
|
Red asterisk | Indicates that a more recent configuration for this device is present in RME. You |
| can obtain such updated configurations by using the Generate Diff function. |
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Interpreting the Sync Report Config Diff Viewer
In the Sync Report Config Diff Viewer, Device1 is the master device and Device 2 is the the device being compared. The Sync Report Config Diff Viewer also displays the date and time that the diff is generated.
The Sync Report Config Diff Viewer has three panes:
•The left
•The center
•The right
The Sync Report Diff Viewer displays colored text that highlights differences between the configlets in the two configurations, as described in Table
Table
Color
Black
Red
Blue
Description
These configlets are present in both devices.
These configlets are present on both devices, but differ.
These configlets are present on one of the devices only.
User Guide for Cisco Home Agent Service Manager
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