Chapter 4 Using Service Manager
Activating Services on HA Devices
The left pane contains:
•Job
•Execution
–Execution
–Device
•Device
Table
Table | Job Details Window Field Description |
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Execution Summary |
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Status |
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| Status of the job. |
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Start Time |
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| Time the job started. |
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End Time |
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| Time the job ended. |
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| Summary of the number of devices for which the download operation was |
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| successful, partially successful, failed, or not attempted. Click a device to |
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Device Summary |
| display the job CLI output on the right panel. |
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Successful |
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| Lists the devices for which the download operation was successful. Click a |
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| device to display the job CLI output on the right pane. |
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Failed |
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| Lists the devices for which a download of one or more commands failed. Click |
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| a device to display the job CLI output on the right panel. |
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Partially Successful |
| Lists the devices for which download was partially successful. |
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Devices Not |
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| Lists devices for which a download was not attempted. This status usually |
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Attempted |
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| means that RME is not currently managing the device. That is, the device is in |
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| suspended state or does not exist in the RME database. |
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Unknown Devices |
| Implies that the HA SM was unable to interpret the job output results because |
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| it was not in the expected format. Click a device to display the entire job output. |
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| Caution This state should not occur under normal conditions. Report any |
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| incidents of this type to Cisco’s Technical Assistance Center. |
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User Guide for Cisco Home Agent Service Manager
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