Compaq 1400 Compaq Service Connection

8-14 SERVICE AND SUPPORT PRESARIO NOTEBOOK BEYOND SETUP GUIDE

1400 SERIES

If the Service Connection $

icon is visible in the Windows

taskbar, the service is

already active.

Compaq Service Connection

(available on select models)

Turning Compaq Service Connection On and Off

If

y

ou wish to turn on the Compaq Service Connection

manuall

y

, complete the followin

g

steps:

1. Double-click the Compaq Support $ icon in the

Windows desktop.

2. Double-click the Service Connection $ icon.

Note: If the Service Connection icon is visible on the Windows taskbar,

the service is already active.

The Compaq Service Connection remains active and is read

y

to perform updates when

y

ou lo

g

on to the Internet.

To turn off the Compaq Service Connection, complete the

followin

g

steps:

1. Ri

g

ht-click the Service Connection $ icon on the

Windows taskbar.

2. Select Shutdown Compaq Service Connection.

How Does It Work?

The Compaq Service Connection software operates in the

back

g

round while

y

ou are performin

g

other tasks on

y

our

Notebook. You will onl

y

be aware that it is workin

g

when a

Notice is displa

y

ed.

If

y

ou are usin

g

y

our modem when the Compaq

Service Connection software initiates an update, it waits until

the modem is idle before downloadin

g

an

y

information.

You are not interrupted while usin

g

y

our Web browser

or e-mail pro

g

rams.

Contents

Main Notice CONTENTS Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Chapter 2 Your Notebook at a Glance . . . . . . . . . . . . . . . . . 2-1 Chapter 3 Usin Your Notebook . . . . . . . . . . . . . . . . . . . . . 3-1 Page Chapter 9 Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1 Page Introduction ,Q7KLV&KDSWHU Where Can I Find Information?, 1-2 Symbols and Graphics, 1-4 Safety, 1-5 Where Can I Find Information? Printed Documents Easy Setup Poster Beyond Setup Guide Safety and Comfort Guide Warranty Certificate Presario Operating System Manual Symbols and Graphics < Symbols Graphics Safety Disconnecting Your Notebook from the Power Source Protecting Your Notebook During an Electrical Storm Page Front of Your Presario Notebook, 2-2 Left and Right Panels, 2-6 Back Panel, 2-7 Underside, 2-8 Your Notebook at a Glance Common Features Front of Your Presario Notebook Internet Zone Buttons and Lights 1 Instant Internet Access Button 3 2 Instant E-mail 4 Function Keys The followin * A DVD or CD-RW drive are available on select models. ke s are assi Status Display and CD/DVD/MP3 Controls Left and Right Panels Components on Left Side Components on Right Side 1 3 Back Panel Components on Back Fan Vent # Security Slot $ ! Modem Connector % " Ethernet Port & Underside Components on Underside 6 1Battery Compartment Door 4Battery Release Switch 2Model and Serial Number 5Memory Compartment 3 Using Your Notebook Power on! Plugging and Unplugging AC Power Dos Donts Surge Protectors Turning Your Notebook On and Off Power Button Functionality Using Battery Power Inserting the Battery Charging the Battery TouchPad Using the TouchPad Instead of a Mouse Left-Click Right-Click 4-Way Internet Scroll Page Page Tapping and Double-Tapping Edge Motion Display Options Changing Resolution Adjusting Brightness Internet Zone Buttons Reprogramming the Internet Zone Buttons Page Storage Drives Identifying Your Storage Drives Using the External USB Diskette Drive Q Security Using the Security Slot Power-On Password Setting the Password Page Removing the Password Notebook Options Personalizing Your Notebook TV-Out Connection, 4-2 Software and Hardware, 4-7 Software and Hardware, 4-7 Common Tasks TV-Out Connection Connecting and Enabling TV-Out Adjusting the Television Screen Switching Between Displays Anti-Virus Software Using Anti-Virus Software Recognizing a Computer Virus Removing a Virus Software and Hardware Adding and Removing Software Installing Software from a CD Installing a Downloaded Program File Attaching Hardware Devices Page Using the CD or DVD Drive Insert and Remove Discs Inserting a Disc Removing a Disc Manually Ejecting a Disc Audio Files, Audio CDs, and Video Discs Using the Digital Audio Zone Playing Audio CDs Page Disabling the Self-Starting Feature Playing Non-DVD Video Discs DVDs Using the DVD Player On-Screen Controls 6 ) D ' C \ Setting the Play Features Playing a DVD Movie on a TV Setting Up Your Video and Audio Using Regionalized DVDs Identifying Your Region Setting Selecting Your Region Setting Video Display Options Showing and Hiding the DVD Panel Zooming the View CD-RW Basics Installing Adaptec Easy CD Creator Easy CD Creator and Direct CD Using Adaptec Easy CD Creator 4 Creating Audio CDs Creating Data CDs . DirectCD Jewel Case Creator CD Copier Preventing Buffer Underrun Errors Accessing Easy CD Creator 4 User Information Page Basic Concepts, 6-2 Browsers, 6-8 Search Engines, 6-10 Lets Go Surfing Basic Concepts What is the Internet? Page What is the World Wide Web? World Wide Web Web Sites and Web Pages Hyperlinks Web Servers Surfing the Web Internet Address Internet Service Provider Modem Search Engine E-mail Browsers What is a Browser? Using Microsoft Internet Explorer Page Search Engines Choosing a Search Engine Using a Search Engine Searching on the Web Accessing Files from the Internet In Conclusion Page Battery Care, 7-2 Battery Calibration, 7-4 Power Management, 7-9 Caring for Your Battery Battery Care Using the Battery Checking Battery Power Storing the Battery Recycling the Battery Battery Calibration char p y e if the Page Battery Charging Time Purchasing Spare or Extra Batteries Maximizing Battery Operating Time Fixing a Low-Battery Condition Connect the AC Adapter Replace the Drained Battery with a Charged One Suspend Your Work Power Management Saving Energy What is Power Management? Understanding Power Management Starting and Ending Power Modes Service and Support Preventive Maintenance Cleaning Your Notebooks Exterior Cleaning the Keyboard Cleaning the Display Screen Cleaning the TouchPad Caring for Your Presario Notebook Dos Donts Backup Utilities Hard Disk Errors Using ScanDisk Using Disk Cleanup Deleting Stored Files Defragmenting Your Hard Disk Hard Disk Space Management Checking the Hard Disk Space Deleting Unnecessary Files Using the Recycle Bin System Support Compaq Diagnostics Types of Tests Testing Equipment System Record Compaq Service Connection Turning Compaq Service Connection On and Off How Does It Work? Privacy and Data Security Internet Support Solutions Basic Solutions, 9-2 Frequently Asked Questions, 9-3 Solutions Tables, 9-10 Basic Solutions Helpful Hints Finding Solutions Quickly Frequently Asked Questions General Questions Page Display Questions Questions about Sound Questions about Movies Questions about Peripherals Questions about Upgrades Error Messages Page Solutions Tables In this section: Audio and Video Batter and Power Mass Stora e Games and Internet Ke board and TouchPad Memor Page Battery and Power Page Page Page Mass Storage Page Page Page Page Games and Internet Page Keyboard and TouchPad Page Page Memory and PC Card GLOSSARY $ c % & ' ( ) * + , - / 0 Page Page Page Page Page 7 8 9 : = Page Page INDEX A B C D E F G H I J K N O P Q R S T U V W