Basic Solutions, Helpful Hints | Compaq 1400 instruction

Basic Solutions

Before you consult our extensive list of common solutions, try these helpful hints. If you still need help, this section tells you how to quickly find the solution.

In this section:

•Helpful Hints

•Finding Solutions Quickly

Helpful Hints

If you encounter minor problems with your Notebook, display, or software, refer to the following list of general suggestions before taking further action:

•Ensure that your Notebook is plugged into the AC adapter and that the adapter is plugged into a working electrical outlet.

•Ensure that your Notebook is turned on and the Power › light or icon is lit.

•Adjust the brightness and contrast controls of the display.

Finding Solutions Quickly

To help you find a solution quickly, most of the information in this chapter is divided into three columns:

1.Symptom—describes the symptom or warning that indicates a problem.

2.Problem—identifies one or more reasons why the symptom occurred.

3.Solution—describes how you should try to fix the problem.

If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time.

If a problem persists and you can’t resolve it, contact a Compaq Authorized Service Provider. Refer to your Warranty Statement for details.

9-2 SOLUTIONS	PRESARIO NOTEBOOK BEYOND SETUP GUIDE
	1400 SERIES

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Compaq 1400 manual Basic Solutions, Helpful Hints, Finding Solutions Quickly

Contents

3UHVDULR0RELOH,QWHUQHW3&6HULHV Page Contents Common Tasks Solutions CONTENTS-iv Introduction Easy Setup Poster Beyond Setup GuideSafety and Comfort Guide Printed Documents Warranty Certificate Presario Operating System Manual Graphics Symbols and GraphicsSymbols Protecting Your Notebook During an Electrical Storm SafetyDisconnecting Your Notebook from the Power Source Series Your At a Glance Common Features Front of Your Presario Button Default Button Action Description Internet Zone Buttons and Lights Function Keys DVD or CD-RW drive are available on select models Status Display and CD/DVD/MP3 Controls Components on Right Side Left and Right PanelsComponents on Left Side Back Panel Components on Back Underside Components on Underside Using Your Power on Plugging and Unplugging AC PowerDo’s Don’ts Why Use AC Power When I’ve Got a Battery? Turning Your Notebook On and Off Power Button Functionality Using Battery Power Inserting the Battery Charging the Battery Using the TouchPad Instead of a Mouse TouchPadLeft-Click Right-Click Series Click Stop when you have finished recording Tapping and Double-Tapping Edge Motion Changing Resolution Display Options Adjusting Brightness Internet Zone Buttons Reprogramming the Internet Zone Buttons Series Identifying Your Storage Drives Using the External USB Diskette DriveStorage Drives Using the Security Slot Power-On PasswordSetting the Password Security Move to Set Supervisor Password. Press the Enter key Removing the Password Options Personalizing Your Notebook Common Tasks Connecting and Enabling TV-Out TV-Out Connection Adjusting the Television Screen Select a Display Device Select a Multi-monitor Device Switching Between Displays Using Anti-Virus Software Anti-Virus Software Recognizing a Computer Virus Removing a Virus Adding and Removing Software Installing Software from a CDSoftware and Hardware Installing a Downloaded Program File Attaching Hardware Devices Series Using the CD or DVD Drive Insert and Remove Discs Inserting a Disc Removing a Disc Manually Ejecting a Disc Playing Audio CDs Using the Digital Audio ZoneAudio Files Audio CDs, Video Discs Series Disabling the Self-Starting Feature Playing Non-DVD Video Discs Using the DVD Player DVDs On-Screen Controls DVD Button Title Description Root Setting the Play Features Setting Up Your Video and Audio Playing a DVD Movie on a TV Using Regionalized DVDs Identifying Your Region Setting Selecting Your Region Setting Zooming the View Video Display OptionsShowing and Hiding the DVD Panel Easy CD Creator and Direct CD Installing Adaptec Easy CD CreatorCD-RW Basics Using Adaptec Easy CD Creator Creating Audio CDs Creating Data CDs DirectCD Jewel Case Creator CD Copier Preventing Buffer Underrun Errors Accessing Easy CD Creator User Information Series Let’s Go Surfing What is the Internet? Basic Concepts Series What is the World Wide Web? World Wide WebWeb Sites and Web Pages Hyperlinks Internet Address Web ServersSurfing the Web Search Engine Internet Service ProviderModem Mail Browsers What is a Browser?Using Microsoft Internet Explorer Series Search Engines Choosing a Search Engine Using a Search Engine Searching on the Web Accessing Files from the Internet Conclusion 14 LET’S GO Surfing Caring for Your Battery Battery Care Using the BatteryStoring the Battery Checking Battery Power Recycling the Battery Battery Calibration Calibrating the Battery From the Running on batteries column Purchasing Spare or Extra Batteries Maximizing Battery Operating TimeBattery Charging Time Fixing a Low-Battery Condition Connect the AC Adapter Replace the Drained Battery with a Charged One Suspend Your Work Power Management What is Power Management?Understanding Power Management Saving Energy Starting and Ending Power Modes Service Support Cleaning the Keyboard Preventive MaintenanceCleaning Your Notebook’s Exterior Cleaning the Display Screen Cleaning the TouchPad Caring for Your Presario Notebook Backup Utilities Using Backup Devices Hard Disk Errors Using ScanDisk Using Disk Cleanup Deleting Stored Files Defragmenting Your Hard Disk Deleting Unnecessary Files Hard Disk Space ManagementChecking the Hard Disk Space Using the Recycle Bin Types of Tests Compaq DiagnosticsSystem Support Testing Equipment Select Interactive mode or Unattended mode System Record How Does It Work? Compaq Service ConnectionTurning Compaq Service Connection On and Off Privacy and Data Security Internet Support Solutions Helpful Hints Basic SolutionsFinding Solutions Quickly Frequently Asked Questions General Questions Information on how to create additional hardware profiles My display monitor is blank. What should I do? How can I change the display settings on my Notebook?Display Questions Questions about Sound There is no sound coming from my Notebook. What’s wrong? How do I know how much battery power I have? Questions about MoviesQuestions about Peripherals DVD movie is too dim or too bright. What should I do? Questions about Upgrades Error MessagesCan I download upgrades from the Compaq Internet site? Where do I get information about memory upgrades? Receive hard disk error messages. What is wrong? Solutions Tables Audio and Video Video or Display Symptom Problem Solution Battery and Power Video is also referred to as the display Battery Symptom Problem Solution Cont’d Power Symptom Problem Solution Restart your Notebook by Mass Storage DVD movies Corruption Following steps Check the type of drive Diskette Drive Symptom Problem Solution This operation rebuilds Games and Internet Service that modifies your Keyboard and TouchPad Keyboard and TouchPad Symptom Problem Solution Cont’d Need adjustment Start button and point To Settings Memory and PC Card Glossary See also main memory Desktop See Windows desktop Directory See folder See also secure Web site Floppy disk See diskette GLOSSARY-6 Link See hyperlink See MicrosoftInternet Explorer GLOSSARY-8 Netscape Navigator a Web browser See also microprocessor GLOSSARY-11 See also right-click Taskbar See Windows taskbar Video phone See Internet phone Web See World Wide Web Web browser See browser GLOSSARY-15 GLOSSARY-16 Index INDEX-2 INDEX-3 INDEX-4 INDEX-5 INDEX-6 INDEX-7 URL