![](/images/new-backgrounds/1265374/265374259x1.webp)
“Error Messages” in this chapter.
Mass Storage
CD or DVD Drive
Symptom |
| Problem |
| Solution |
CD/DVD drive |
| The disc is inserted |
| Reinsert the CD with the |
|
| |||
cannot read |
| improperly. |
| label facing up and verify |
a disc or |
|
|
| that the disc is securely |
takes too long |
|
|
| snapped down on |
to start. |
|
|
| the spindle. |
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|
|
| The DVD drive takes |
| Wait at least 30 seconds to |
|
| longer to start |
| let the DVD drive determine |
|
| because it must |
| the type of media being |
|
| determine the type |
| played. If the disc still does |
|
| of media being |
| not start, refer to the solution |
|
| played before it |
| for related problems. |
|
| can start. |
|
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|
|
| The disc is dirty. |
| Clean the disc with a CD |
|
|
|
| cleaning kit available in most |
|
|
|
| computer stores. |
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|
|
DVD Player |
| DVD playback |
| To provide maximum |
performance |
| requires large |
| performance, close all other |
is poor when |
| amounts of |
| programs while playing DVD |
running other |
| processing power; |
| media. It may also be |
programs |
| therefore, the |
| necessary to restart |
simultaneously. |
| system cannot |
| Windows to free |
|
| process other tasks |
| all resources. |
|
| simultaneously at |
|
|
|
| maximum |
|
|
|
| performance. |
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|
|
Cannot eject CD |
| Power is not on. |
| Manually eject the disc |
or DVD. |
|
|
| (see “Using Your CD or DVD |
|
|
|
| Drive” in this guide) |
|
|
|
| or turn on your Notebook. |
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|
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|
|
Display is |
| Copyright material at |
| Wait a few seconds for video |
corrupted when |
| beginning of movie |
| corruption to clear up. If it |
playing some |
| causes momentary |
| does not clear up, then stop |
DVD movies. |
| corruption. |
| and restart the DVD movie. |
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PRESARIO NOTEBOOK BEYOND SETUP GUIDE