“Error Messages” in this chapter.

9-16 SOLUTIONS

Mass Storage

CD or DVD Drive

Symptom

 

Problem

 

Solution

CD/DVD drive

 

The disc is inserted

 

Reinsert the CD with the

 

 

cannot read

 

improperly.

 

label facing up and verify

a disc or

 

 

 

that the disc is securely

takes too long

 

 

 

snapped down on

to start.

 

 

 

the spindle.

 

 

 

 

 

 

 

The DVD drive takes

 

Wait at least 30 seconds to

 

 

longer to start

 

let the DVD drive determine

 

 

because it must

 

the type of media being

 

 

determine the type

 

played. If the disc still does

 

 

of media being

 

not start, refer to the solution

 

 

played before it

 

for related problems.

 

 

can start.

 

 

 

 

 

 

 

 

 

The disc is dirty.

 

Clean the disc with a CD

 

 

 

 

cleaning kit available in most

 

 

 

 

computer stores.

 

 

 

 

 

DVD Player

 

DVD playback

 

To provide maximum

performance

 

requires large

 

performance, close all other

is poor when

 

amounts of

 

programs while playing DVD

running other

 

processing power;

 

media. It may also be

programs

 

therefore, the

 

necessary to restart

simultaneously.

 

system cannot

 

Windows to free

 

 

process other tasks

 

all resources.

 

 

simultaneously at

 

 

 

 

maximum

 

 

 

 

performance.

 

 

 

 

 

 

 

Cannot eject CD

 

Power is not on.

 

Manually eject the disc

or DVD.

 

 

 

(see “Using Your CD or DVD

 

 

 

 

Drive” in this guide)

 

 

 

 

or turn on your Notebook.

 

 

 

 

 

Display is

 

Copyright material at

 

Wait a few seconds for video

corrupted when

 

beginning of movie

 

corruption to clear up. If it

playing some

 

causes momentary

 

does not clear up, then stop

DVD movies.

 

corruption.

 

and restart the DVD movie.

 

 

 

 

 

PRESARIO NOTEBOOK BEYOND SETUP GUIDE

1400 SERIES

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Compaq 1400 manual Mass Storage, DVD movies Corruption