Using Compaq Diagnostics | Compaq 285558-001 instruction

Setup and Diagnostic Utilities

Using Compaq Diagnostics

The Compaq Diagnostics utility includes 2 system scans:

■Compaq Configuration Record compares the notebook configuration at the time Compaq Diagnostics was installed to interim or current configurations.

■Compaq Diagnostics provides more complete information about your current configuration as well as options for testing components.

Both Compaq Diagnostics scans are designed to report on Compaq components. If non-Compaq components are scanned, the results may be inconclusive.

Detecting Compaq Diagnostics

The notebook ships with the Compaq Diagnostics utility preloaded, but not preinstalled. You may have installed it earlier, along with other utilities, or it may have been installed by another user.

To determine whether Compaq Diagnostics is installed:

1.Access the location of the Compaq Diagnostics icons:

❏In Windows 2000 Professional, select Start > Settings > Control Panel.

❏In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and Maintenance.

2.Look through the displayed icons.

❏If icons for Compaq Configuration Record and Compaq Diagnostics are included, the Compaq Diagnostic utility is installed.

❏If icons for Compaq Configuration Record and Compaq Diagnostics are not included, the Compaq Diagnostic utility is loaded, but not installed.

7–8	Software Guide

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Compaq 285558-001 manual Using Compaq Diagnostics, Detecting Compaq Diagnostics

Contents

Software Guide Page Contents Power Security Intelligent Manageability MultiBoot Advanced Users OnlySoftware Updates and Restorations Setup and Diagnostic Utilities Index CD and DVD Software Using CDs and DVDsDisplaying Media Contents Avoiding Standby and Hibernation Setting Autorun Preferences Cancelling Autorun on an Audio CD Displaying the Contents of a Medium Copyright Warning Playing CDs with Windows Media Player Playing an Audio CD Playing a Video CD Using Notebook Media Keys Accessing Windows Media Player Help Installing WinDVD Playing DVDs with WinDVD Accessing WinDVD Help Windows 2000 Professional, on the command line, type Using DVD Region Settings Starting a DVD Software Guide Creating and Copying CDs and DVDs Using Optional or Windows SoftwareUnderstanding Easy CD Creator Features Installing Easy CD Creator Installing Easy CD Creator Software Enabling Auto Insert Notification Preparing to Use Easy CD Creator Selecting Drive Locations Responding to the UDF Prompt Selecting and Preparing Easy CD Creator MediaChoosing Recording Media Formatting Recording Media Selecting Easy CD Creator Settings Application Required Settings Enabling Track-at-Once Enabling Auto Insert NotificationDisabling Disk-at-Once Accessing Easy CD Creator Help Playing CDs and DVDs Easy CD Creator Tips and TroubleshootingUsing CD Copier Creating Media for Use in Other Systems Using Windows Media Player Responding to Buffer Underrun Errors Power Selecting a Power Source Hibernation Understanding Standby and HibernationStandby Enabling Hibernation Choosing Standby, Hibernation or Shutdown When You Leave Your WorkWhen the Power Supply Is Uncertain While Using Drive Media While Using Infrared Standby, Hibernation and Shutdown Procedures Identifying the Power Controls and Light Using the Default Power Procedures Turning the Notebook On or Off Initiating or Exiting Standby Button Light turns on Your work Returns to Screen Initiating or Exiting Hibernation Using Fn+F3 as the Windows Sleep Button Setting Power Procedure PreferencesAccessing Power Procedure Settings Using a Standby Password Using Emergency Shutdown Procedures Displaying the Power Meter Icon Setting Power Management PreferencesAccessing the Power Options Window Changing a Power Scheme Setting or Changing a Power SchemeSetting a Power Scheme Using SpeedStep Windows 2000 Professional Only Choosing a Performance Mode Setting SpeedStep Preferences Using the SpeedStep Window Using the SpeedStep Icon Using Computer Setup Finding More Battery Power Information Security Features Quick Reference Security Forgetting Passwords Setting Preferences in Computer SetupUsing Passwords Combining Compaq and Windows Passwords Using a Power-On Password Entering Power-On Password Settings Using a Compaq Administrator Password Entering a Power-On Password Entering Compaq Administrator Password Settings Using DriveLock Entering a Compaq Administrator Password Protecting a Hard Drive with DriveLock Accessing a Protected Hard Drive Changing a DriveLock Password Removing DriveLock Protection Disabling a Device Selecting an Information Management Procedure Protecting System Information Entering and Displaying System Information Connecting an Optional Cable Lock Intelligent Manageability Understanding Intelligent Manageability Using Fault Management Alerts Installing Intelligent ManageabilitySetting Up Insight Management Agents Identifying a Fault Management Alert Setting Fault Management Alert Preferences MultiBoot Advanced Users Only Changing the Startup Sequence with MultiBoot Enabling Media and Devices for MultiBoot NIC Using the Default Search Sequence Planning Changes to the Startup Sequence Specifying MultiBoot Preferences Setting a Continuing Startup Sequence Setting the MultiBoot Express Prompt Responding to the MultiBoot Express Prompt Software Updates Restorations Updating Software Accessing ROM Version Information Preparing for a Software UpdateAccessing Notebook Model Information Displaying ROM Information in Compaq Diagnostics Displaying ROM Information in Computer Setup Accessing Software Updates Downloading and Installing a System ROM Update Updating Software from the Internet Software Updates and Restorations Downloading and Installing a KBC ROM Update Downloading a KBC ROM Update Installing a KBC ROM Update Downloading and Installing a Non-ROM SoftPaq Restoring Software Installing a Retail Version of an Operating System Setup and Diagnostic Utilities Selecting Computer Setup or Compaq Diagnostics Using Computer Setup Computer Setup Procedures Restoring Computer Setup Defaults Selecting from the File Menu Select To Do This Selecting from the Security Menu Selecting from the Tools Menu Selecting from the Advanced Menu Selecting from the Advanced Menu Using Compaq Diagnostics Detecting Compaq Diagnostics Installing Compaq Diagnostics Using the Compaq Configuration Record Scan Using the Diagnostics Scan Obtaining Configuration Information Obtaining Diagnostic Test Information Setup and Diagnostic Utilities Index Compaq Support Software CD Compaq Support Software CD 6-4Compaq telephone numbers DVD Index-4 Index-5 Restoring software 6-10 ROM. See system ROM Read Index-7 Worldwide Telephone Numbers