Chapter 3

System Information and Diagnostics

Diagnostics

You can view network statistics and perform various diagnostic tests from the Diagnostics screen. Select the icon for the statistics you want to view or tests you want to perform.

See the following sections for descriptions of the screens accessible through the Diagnostics screen. You must be in a call for ViaVideo to register information in the Network Stats and Advanced Stats screens, and for current call statistics in the Call Status screens.

Network Stats

Statistics on your network connections (see

 

page 36).

Advanced Stats

Detailed information about call packet

 

statistics (see page 37).

Call Status

Information about the current call, and on calls

 

placed (see page 38).

Reset System

Lets you reset the ViaVideo system (see page

 

39).

Calibrate Camera

Lets you calibrate the ViaVideo camera for low

 

light settings (see page 40).

© Polycom, Inc.

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ViaVideo User’s Guide

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Polycom ViaVideo manual Diagnostics