System Requirements and Installation | Polycom ViaVideo guide

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ViaVideo Quick Start

This chapter explains how to get started with the Polycom® ViaVideoTM desktop video communications system. The chapter describes:

•System Requirements and Installation (page 1)

•Starting ViaVideo (page 3)

•Placing a Call (page 6)

•Ending a Call (page 12)

•Answering Calls (page 12)

•Closing ViaVideo (page 13).

System Requirements and Installation

Hardware Requirements

These are the minimum system hardware requirements:

•USB port

•350 MHz processor, Pentium® II compatible with MMX

•64 MB RAM

•4 MB video memory

•150 MB available hard disk space (might be considerably less depending on whether you have the required software already installed)

•SVGA monitor (800 x 600)

•16-bit color or higher

•Desktop PC with headphones, headset, or external speakers required

Laptop PC with headphones, headset, or internal speakers required

•Broadband IP network access (32 KB and above).

© Polycom, Inc.

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ViaVideo User’s Guide

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Polycom ViaVideo manual System Requirements and Installation, Hardware Requirements

Contents

ViaVideo User’s Guide Page Other Restrictions WarrantyTrademark Information Patent Information Regulatory Notices FCC Notice Important SafeguardsUnderwriters’ Laboratories’ Statement RADVision Statement Contents System Information and Diagnostics Audio ConnectionNetwork Connection Troubleshooting Contents ViaVideo User’s Guide Viii Hardware Requirements System Requirements and Installation Installing Software Installing HardwareSoftware Requirements Turn on the Camera Starting ViaVideo ViaVideo built-in microphone Initial Setup Headset with microphone Using Manual Dialing Placing a CallCamera Calibration Info icon Call status light IP address Chapter Using the Address Book or Speed Dialing New entry Edit entry Delete entry On-Screen Remote Control Answering Calls Ending a Call Closing ViaVideo Chapter Calling Features Using ViaVideo Hang Up Using the Remote Control Volume SnapshotAudio Mute Window Controls Information Screen AccessPicture in Picture PIP Minimize Window Sending Snapshots Re-Size the ViaVideo Display Leaving a Callback Message Address Book and Speed Dial Using the Address Book Do This Local Entries Local and Global Address Book Entries Global ILS Server Entries Go to the Directory Services screen Register This System When Powered OnDisplay Global Address Using Speed Dial Delete AllLock Controlling Audio Controlling Audio and VideoVia the On-Screen Remote Dial Via the Audio Screen Mute Auto Answer Calls in the Audio screen System Muting Video Chapter Multiple IP Addresses Collaboration and Application Sharing Chapter Using the System Information Screens System Information and Diagnostics System Information and Diagnostics Diagnostics Network Statistics Advanced Statistics Audio JitterVideo Jitter Call Status Reset System Camera Calibration Generate Tone Setup General Auto Start ViaVideo When Auto Start ViaVideo is selected323 Auto Answer Show Animations Show Half-Size Display When Show Half-Size Display isUser Name Mail Directory Services Register this system when starting ViaVideo LAN and InternetDisplay Global Addresses Default Gateway Wins ResolutionHost Name IP Address Audio Master Volume Volume ControlWave Volume Line Software PC SoftwareViaVideo Software Setup GatekeeperDialing Speeds Display IP Dialing Extension 323 Multiple IP Addresses Gatekeeper Dialing Speeds Use Fixed Ports Quality of Service and Firewalls NAT outside WAN address Auto discover NAT IP addressIP Precedence Dynamic Bandwidth Chapter PC with Speakers Audio Connection PC with Headphones Headphones Only Headset with Attached Microphone Simple Connection Just a Modem, Thanks Pick Your Connection Type Router With Firewall, Using a DMZ Router With NAT, No FirewallRouter With Firewall Through a Virtual Private Network Configure Your Connection Configure your ViaVideo for NAT When you select Auto discover NAT IP Address, ViaVideoSelect the System is Behind a NAT option System Information screen Open and Assign Ports in the Firewall Router With Firewall, Using a DMZ Assign your ViaVideo to the DMZ Through a Virtual Private Network Appendix What’s a Firewall? Opening Ports Port Number AssignationIs it Safe? What’s a DMZ? What’s a Network Address Translator? Appendix Problem Explanation Solution General Troubleshooting InfoDiagnosticsGenerate Audio Troubleshooting Wave, and Master Volume Controls Windows Control Panel Video Troubleshooting Bandwidth option InfoSetupH.323QOS Installation Errors Error MessagesErrors Error Message Explanation Solution SetupH.323 Gatekeeper setting Appendix C