Setup | Polycom ViaVideo manual

Chapter 3

System Information and Diagnostics

Setup

You can view and change various configuration settings from the Setup screen. Select the icon for the configuration settings you want to view or change.

See the following sections for descriptions of the screens accessible through the Setup screen.

General	Lets you see and change general setup
	information (see page 43).
Directory Services	Lets you see and change GAB and ILS server
	settings (see page 45).
LAN and Internet	Lets you see and change LAN and Internet
	server settings (see page 46).
Audio	Lets you see and change audio control settings
	(see page 48).
Software	Lets you see your current software version,
	and update via the Web if necessary (see page
	50).

ViaVideo User’s Guide

42

www.polycom.com

Image 50

Polycom ViaVideo manual Setup

Contents

ViaVideo User’s Guide Page Trademark Information WarrantyOther Restrictions Patent Information Underwriters’ Laboratories’ Statement Important SafeguardsRegulatory Notices FCC Notice RADVision Statement Contents Network Connection System Information and DiagnosticsAudio Connection Troubleshooting Contents ViaVideo User’s Guide Viii System Requirements and Installation Hardware Requirements Software Requirements Installing SoftwareInstalling Hardware Starting ViaVideo Turn on the Camera Initial Setup ViaVideo built-in microphone Headset with microphone Camera Calibration Using Manual DialingPlacing a Call Info icon Call status light IP address Chapter Using the Address Book or Speed Dialing New entry Edit entry Delete entry On-Screen Remote Control Ending a Call Answering Calls Closing ViaVideo Chapter Using ViaVideo Calling Features Using the Remote Control Hang Up Audio Mute VolumeSnapshot Picture in Picture PIP Information Screen AccessWindow Controls Minimize Window Re-Size the ViaVideo Display Sending Snapshots Leaving a Callback Message Using the Address Book Address Book and Speed Dial Do This Local and Global Address Book Entries Local Entries Global ILS Server Entries Display Global Address Go to the Directory Services screenRegister This System When Powered On Lock Using Speed DialDelete All Via the On-Screen Remote Controlling Audio and VideoControlling Audio Dial Via the Audio Screen Muting Video Mute Auto Answer Calls in the Audio screen System Chapter Collaboration and Application Sharing Multiple IP Addresses Chapter System Information and Diagnostics Using the System Information Screens System Information and Diagnostics Diagnostics Network Statistics Video Jitter Advanced StatisticsAudio Jitter Call Status Reset System Camera Calibration Generate Tone Setup 323 Auto Start ViaVideo When Auto Start ViaVideo is selectedGeneral Auto Answer User Name Show Half-Size Display When Show Half-Size Display isShow Animations Mail Directory Services Display Global Addresses Register this system when starting ViaVideoLAN and Internet Host Name Wins ResolutionDefault Gateway IP Address Audio Wave Volume Volume ControlMaster Volume Line ViaVideo Software SoftwarePC Software Dialing Speeds SetupGatekeeper 323 Display IP Dialing Extension Multiple IP Addresses Gatekeeper Dialing Speeds Quality of Service and Firewalls Use Fixed Ports IP Precedence Auto discover NAT IP addressNAT outside WAN address Dynamic Bandwidth Chapter Audio Connection PC with Speakers PC with Headphones Headphones Only Headset with Attached Microphone Pick Your Connection Type Simple Connection Just a Modem, Thanks Router With Firewall Router With Firewall, Using a DMZRouter With NAT, No Firewall Configure Your Connection Through a Virtual Private Network Select the System is Behind a NAT option Configure your ViaVideo for NATWhen you select Auto discover NAT IP Address, ViaVideo Open and Assign Ports in the Firewall System Information screen Router With Firewall, Using a DMZ Assign your ViaVideo to the DMZ Through a Virtual Private Network Appendix What’s a Firewall? Is it Safe? Opening PortsPort Number Assignation What’s a DMZ? What’s a Network Address Translator? Appendix General Troubleshooting Problem Explanation Solution Audio Troubleshooting InfoDiagnosticsGenerate Volume Controls Wave, and Master Video Troubleshooting Windows Control Panel InfoSetupH.323QOS Bandwidth option Errors Error MessagesInstallation Errors Error Message Explanation Solution Gatekeeper setting SetupH.323 Appendix C