Placing a Call, Camera Calibration | Polycom ViaVideo guide

Chapter 1

ViaVideo Quick Start

3.As a final step, use the focus knob on top of the ViaVideo camera unit to get a clear image in the main screen’s near video window (displayed whenever you are not in a call). Turn the knob to the right to focus on objects further away from the lens, and to the left for closer objects.

Note If the ViaVideo application presents the main screen, but an animation is displayed in the near video window, check to make sure that your camera unit is turned on, and that the power and USB cables are connected correctly. For more information, see “Troubleshooting,” on page 77.

Camera Calibration

After your ViaVideo camera unit has been turned on for 1/2 hour or more, ViaVideo presents the Camera Calibration screen in the application window so that you can calibrate the camera for low light settings. Once your camera has been calibrated, you will not need to calibrate again unless you move the camera unit to a new computer.

To calibrate your camera:

1.Slide the camera switch to the Video Mute position.

ViaVideo performs the calibration immediately once the switch is in the Video Mute position.

2.ViaVideo notifies you when calibration is complete. This should take just a few moments.

3.Slide the camera switch back to the On position.

You can also calibrate your camera manually in the Camera

Calibration screen (System Info>Diagnostics>Camera Calibration).

Placing a Call

This section describes how to dial a call:

•Using Manual Dialing

•Using the Address Book or Speed Dialing.

Using Manual Dialing

This section explains how to make a call by dialing the far site IP number manually.

ViaVideo User’s Guide

6

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Polycom ViaVideo manual Placing a Call, Camera Calibration, Using Manual Dialing

Contents

ViaVideo User’s Guide Page Trademark Information WarrantyOther Restrictions Patent Information Underwriters’ Laboratories’ Statement Important SafeguardsRegulatory Notices FCC Notice RADVision Statement Contents Network Connection System Information and DiagnosticsAudio Connection Troubleshooting Contents ViaVideo User’s Guide Viii System Requirements and Installation Hardware Requirements Software Requirements Installing SoftwareInstalling Hardware Starting ViaVideo Turn on the Camera Initial Setup ViaVideo built-in microphone Headset with microphone Camera Calibration Using Manual DialingPlacing a Call Info icon Call status light IP address Chapter Using the Address Book or Speed Dialing New entry Edit entry Delete entry On-Screen Remote Control Ending a Call Answering Calls Closing ViaVideo Chapter Using ViaVideo Calling Features Using the Remote Control Hang Up Audio Mute VolumeSnapshot Picture in Picture PIP Information Screen AccessWindow Controls Minimize Window Re-Size the ViaVideo Display Sending Snapshots Leaving a Callback Message Using the Address Book Address Book and Speed Dial Do This Local and Global Address Book Entries Local Entries Global ILS Server Entries Display Global Address Go to the Directory Services screenRegister This System When Powered On Lock Using Speed DialDelete All Via the On-Screen Remote Controlling Audio and VideoControlling Audio Dial Via the Audio Screen Muting Video Mute Auto Answer Calls in the Audio screen System Chapter Collaboration and Application Sharing Multiple IP Addresses Chapter System Information and Diagnostics Using the System Information Screens System Information and Diagnostics Diagnostics Network Statistics Video Jitter Advanced StatisticsAudio Jitter Call Status Reset System Camera Calibration Generate Tone Setup 323 Auto Start ViaVideo When Auto Start ViaVideo is selectedGeneral Auto Answer User Name Show Half-Size Display When Show Half-Size Display isShow Animations Mail Directory Services Display Global Addresses Register this system when starting ViaVideoLAN and Internet Host Name Wins ResolutionDefault Gateway IP Address Audio Wave Volume Volume ControlMaster Volume Line ViaVideo Software SoftwarePC Software Dialing Speeds SetupGatekeeper 323 Display IP Dialing Extension Multiple IP Addresses Gatekeeper Dialing Speeds Quality of Service and Firewalls Use Fixed Ports IP Precedence Auto discover NAT IP addressNAT outside WAN address Dynamic Bandwidth Chapter Audio Connection PC with Speakers PC with Headphones Headphones Only Headset with Attached Microphone Pick Your Connection Type Simple Connection Just a Modem, Thanks Router With Firewall Router With Firewall, Using a DMZRouter With NAT, No Firewall Configure Your Connection Through a Virtual Private Network Select the System is Behind a NAT option Configure your ViaVideo for NATWhen you select Auto discover NAT IP Address, ViaVideo Open and Assign Ports in the Firewall System Information screen Router With Firewall, Using a DMZ Assign your ViaVideo to the DMZ Through a Virtual Private Network Appendix What’s a Firewall? Is it Safe? Opening PortsPort Number Assignation What’s a DMZ? What’s a Network Address Translator? Appendix General Troubleshooting Problem Explanation Solution Audio Troubleshooting InfoDiagnosticsGenerate Volume Controls Wave, and Master Video Troubleshooting Windows Control Panel InfoSetupH.323QOS Bandwidth option Errors Error MessagesInstallation Errors Error Message Explanation Solution Gatekeeper setting SetupH.323 Appendix C