Chapter 3

System Information and Diagnostics

Software

The PC and ViaVideo software selections in the Software screen allow you to view software information. This is useful when you are troubleshooting PC problems, or if you are having trouble with the ViaVideo unit.

PC Software

The PC Software screen lets you view the following system properties without having to leave the ViaVideo application:

VGA Resolution VGA resolution setting.

Color Depth The color depth (or density) setting.

Display Mode The graphics display mode.

Operating System The operating system software version.

USB Universal Host Controller

The universal serial bus (USB) host controller software version.

Video Card

The type of video card installed.

ViaVideo Software

The ViaVideo Software screen lets you view and set the following information:

USB Driver Version

The version of the universal serial bus

 

driver.

Camera Version

The version of software uploaded to the

 

camera unit.

Boot Version

The version of software resident on the

 

camera unit (firmware).

Software Update URL

The URL that ViaVideo uses to check for

 

software updates. The default address is

 

ViaVideo’s software update site:

 

viavideo.austin.polycom.com.

ViaVideo User’s Guide

50

www.polycom.com

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Polycom manual PC Software, ViaVideo Software