Chapter 3

System Information and Diagnostics

Generate Tone Lets you generate a tone to test audio functions (see page 41).

Network Statistics

The Network Statistics screen presents the network protocols and data speeds for a video call.

Tx Clock Rate Transfer clock rate; the clock rate for outgoing packet transfer.

Rx Clock Rate Receiving clock rate; the clock rate for incoming packet transfer.

Total Packet Loss Total number of packets lost in the call.

%Packet Loss Percentage of packets lost to all packets transferred during the call.

Video Protocol The video transfer protocol used for the call.

Video Format The video format used for encoding and decoding.

Audio Protocol The audio protocol used for the call.

Comm Protocol The communications protocol used for the call.

ViaVideo User’s Guide

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Polycom ViaVideo manual Network Statistics