Go to the Directory Services screen | Polycom ViaVideo specs

Chapter 2

Using ViaVideo

To register with the Polycom Global Address Book or an ILS server:

1.Go to the Directory Services screen

(System Info>Setup>Directory Services).

2.Enter the IP address of the ILS server in the entry field and click the selection button to the right of the address.

To register with the ViaVideo’s GAB server, enter gab.austin.polycom.com in the entry field.

ViaVideo registers you with the servers you have selected as soon as you leave the Directory Services screen.

You can also set the following two fields in the Directory Services screen. Both are selected by default:

•Display Global Address

If you de-select Display Global Address, only local entries are available from the Address Book and Speed Dial screens.

•Register This System When Powered On

If you de-select this field, your address is not registered with any ILS servers when you start ViaVideo, and only local entries are available from the Address Book and Speed Dial screens.

Note To refresh your connection with the ILS server, press F5 on your keyboard while the Address Book screen is displayed.

© Polycom, Inc.

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ViaVideo User’s Guide

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Polycom ViaVideo manual Go to the Directory Services screen, Display Global Address, Register This System When Powered On

Contents

ViaVideo User’s Guide Page Other Restrictions WarrantyTrademark Information Patent Information Regulatory Notices FCC Notice Important SafeguardsUnderwriters’ Laboratories’ Statement RADVision Statement Contents System Information and Diagnostics Audio ConnectionNetwork Connection Troubleshooting Contents ViaVideo User’s Guide Viii Hardware Requirements System Requirements and Installation Installing Software Installing HardwareSoftware Requirements Turn on the Camera Starting ViaVideo ViaVideo built-in microphone Initial Setup Headset with microphone Using Manual Dialing Placing a CallCamera Calibration Info icon Call status light IP address Chapter Using the Address Book or Speed Dialing New entry Edit entry Delete entry On-Screen Remote Control Answering Calls Ending a Call Closing ViaVideo Chapter Calling Features Using ViaVideo Hang Up Using the Remote Control Volume SnapshotAudio Mute Window Controls Information Screen AccessPicture in Picture PIP Minimize Window Sending Snapshots Re-Size the ViaVideo Display Leaving a Callback Message Address Book and Speed Dial Using the Address Book Do This Local Entries Local and Global Address Book Entries Global ILS Server Entries Go to the Directory Services screen Register This System When Powered OnDisplay Global Address Using Speed Dial Delete AllLock Controlling Audio Controlling Audio and VideoVia the On-Screen Remote Dial Via the Audio Screen Mute Auto Answer Calls in the Audio screen System Muting Video Chapter Multiple IP Addresses Collaboration and Application Sharing Chapter Using the System Information Screens System Information and Diagnostics System Information and Diagnostics Diagnostics Network Statistics Advanced Statistics Audio JitterVideo Jitter Call Status Reset System Camera Calibration Generate Tone Setup General Auto Start ViaVideo When Auto Start ViaVideo is selected323 Auto Answer Show Animations Show Half-Size Display When Show Half-Size Display isUser Name Mail Directory Services Register this system when starting ViaVideo LAN and InternetDisplay Global Addresses Default Gateway Wins ResolutionHost Name IP Address Audio Master Volume Volume ControlWave Volume Line Software PC SoftwareViaVideo Software Setup GatekeeperDialing Speeds Display IP Dialing Extension 323 Multiple IP Addresses Gatekeeper Dialing Speeds Use Fixed Ports Quality of Service and Firewalls NAT outside WAN address Auto discover NAT IP addressIP Precedence Dynamic Bandwidth Chapter PC with Speakers Audio Connection PC with Headphones Headphones Only Headset with Attached Microphone Simple Connection Just a Modem, Thanks Pick Your Connection Type Router With Firewall, Using a DMZ Router With NAT, No FirewallRouter With Firewall Through a Virtual Private Network Configure Your Connection Configure your ViaVideo for NAT When you select Auto discover NAT IP Address, ViaVideoSelect the System is Behind a NAT option System Information screen Open and Assign Ports in the Firewall Router With Firewall, Using a DMZ Assign your ViaVideo to the DMZ Through a Virtual Private Network Appendix What’s a Firewall? Opening Ports Port Number AssignationIs it Safe? What’s a DMZ? What’s a Network Address Translator? Appendix Problem Explanation Solution General Troubleshooting InfoDiagnosticsGenerate Audio Troubleshooting Wave, and Master Volume Controls Windows Control Panel Video Troubleshooting Bandwidth option InfoSetupH.323QOS Installation Errors Error MessagesErrors Error Message Explanation Solution SetupH.323 Gatekeeper setting Appendix C