Using the Remote Control, Hang Up | Polycom ViaVideo guide

Chapter 2

Using ViaVideo

Using the Remote Control

When you place a call, a virtual remote control is displayed to the right of the ViaVideo screen. The remote control lets you perform a variety of calling functions.

Hangs up call

Toggles local Picture-in-Picture

Far camera movement (ViaVideo-ViewStation calls only)

Far camera zoom

Virtual keypad (allows for DTMF touchtone numbers)

Snapshot

Volume

Audio mute

Note: The far camera controls (far			Application sharing
camera movement and far camera


zoom) are not implemented in this
release. They will be implemented in a
future release.
Hang Up	Terminates the current call. When you press this
	button, the call is terminated.
PIP	Activates the Picture-in-Picture (PIP) window.
	ViaVideo maintains the PIP setting between
	calls.

Far Camera/Zoom The far camera controls are not supported in this version of ViaVideo. They will be supported in the next version of ViaVideo.

Virtual Keypad Lets you use Dual Tone Multi Frequency (DTMF) touchtones. DTMF touchtones can be used when you are making a call through an H.323 gatekeeper and you need to manually enter an extension number.

See “H.323 Setup,” on page 51 for more information.

ViaVideo User’s Guide

16

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Polycom ViaVideo manual Using the Remote Control, Hang Up

Contents

ViaVideo User’s Guide Page Warranty Other RestrictionsTrademark Information Patent Information Important Safeguards Regulatory Notices FCC NoticeUnderwriters’ Laboratories’ Statement RADVision Statement Contents System Information and Diagnostics Audio ConnectionNetwork Connection Troubleshooting Contents ViaVideo User’s Guide Viii System Requirements and Installation Hardware Requirements Installing Software Installing HardwareSoftware Requirements Starting ViaVideo Turn on the Camera Initial Setup ViaVideo built-in microphone Headset with microphone Using Manual Dialing Placing a CallCamera Calibration Info icon Call status light IP address Chapter Using the Address Book or Speed Dialing New entry Edit entry Delete entry On-Screen Remote Control Ending a Call Answering Calls Closing ViaVideo Chapter Using ViaVideo Calling Features Using the Remote Control Hang Up Volume SnapshotAudio Mute Information Screen Access Window ControlsPicture in Picture PIP Minimize Window Re-Size the ViaVideo Display Sending Snapshots Leaving a Callback Message Using the Address Book Address Book and Speed Dial Do This Local and Global Address Book Entries Local Entries Global ILS Server Entries Go to the Directory Services screen Register This System When Powered OnDisplay Global Address Using Speed Dial Delete AllLock Controlling Audio and Video Controlling AudioVia the On-Screen Remote Dial Via the Audio Screen Muting Video Mute Auto Answer Calls in the Audio screen System Chapter Collaboration and Application Sharing Multiple IP Addresses Chapter System Information and Diagnostics Using the System Information Screens System Information and Diagnostics Diagnostics Network Statistics Advanced Statistics Audio JitterVideo Jitter Call Status Reset System Camera Calibration Generate Tone Setup Auto Start ViaVideo When Auto Start ViaVideo is selected General323 Auto Answer Show Half-Size Display When Show Half-Size Display is Show AnimationsUser Name Mail Directory Services Register this system when starting ViaVideo LAN and InternetDisplay Global Addresses Wins Resolution Default GatewayHost Name IP Address Audio Volume Control Master VolumeWave Volume Line Software PC SoftwareViaVideo Software Setup GatekeeperDialing Speeds 323 Display IP Dialing Extension Multiple IP Addresses Gatekeeper Dialing Speeds Quality of Service and Firewalls Use Fixed Ports Auto discover NAT IP address NAT outside WAN addressIP Precedence Dynamic Bandwidth Chapter Audio Connection PC with Speakers PC with Headphones Headphones Only Headset with Attached Microphone Pick Your Connection Type Simple Connection Just a Modem, Thanks Router With Firewall, Using a DMZ Router With NAT, No FirewallRouter With Firewall Configure Your Connection Through a Virtual Private Network Configure your ViaVideo for NAT When you select Auto discover NAT IP Address, ViaVideoSelect the System is Behind a NAT option Open and Assign Ports in the Firewall System Information screen Router With Firewall, Using a DMZ Assign your ViaVideo to the DMZ Through a Virtual Private Network Appendix What’s a Firewall? Opening Ports Port Number AssignationIs it Safe? What’s a DMZ? What’s a Network Address Translator? Appendix General Troubleshooting Problem Explanation Solution Audio Troubleshooting InfoDiagnosticsGenerate Volume Controls Wave, and Master Video Troubleshooting Windows Control Panel InfoSetupH.323QOS Bandwidth option Error Messages Installation ErrorsErrors Error Message Explanation Solution Gatekeeper setting SetupH.323 Appendix C