30

Troubleshooting

Symptom

Remedy

Explanation

 

 

 

iAUDIO does not

Check if the ‘Hold’ button is set to ON.

iAUDIO does not work when the Hold button

power on.

If it is, set the ‘Hold’ button to OFF and

is set to ON.

 

try again.

 

 

See if the same phenomenon occurs

If the built-in battery is completely discharged,

 

when you connect the adapter.

charge it with the adapter.

You cannot hear

Make sure that there are mp3 files in the

iAUDIO does not work if there are no files in

any sound or there

memory.

the memory.

is noise.

 

 

Check if the volume is set to "0."

 

 

 

 

Check if the remote controller/earphone is disconnected or if there is any foreign substance

 

in/on the in/phone jacks.

 

 

(Noise may be generated if there is foreign substance.)

 

If data in the audio file is damaged, noise may be generated or the sound may break up.

FM Radio does not

FM reception sensitivity may be weak and you many not be able to hear FM Radio clearly

work.

depending on where you are, such as inside a building, subway or moving car. In addition,

 

listening to the radio may become impossible if you are in radio wave shade areas.

 

If FM radio does not work where you know that radio reception should be possible, there

 

may be a problem in the reception module. In this case, please contact our A/S Center.

Characters on LCD

Change the language setting to ‘English’ in the ‘Country & Language’ menu of iAUDIO,

are illegible.

and select ‘File name’ in the ID3 tag setting menu. However, if the same symptom is

 

discovered in other iAUDIO products of the same model, some special fonts or foreign

 

characters may be broken because iAUDIO was developed on the Korean Windows OS.

JetShell does not

A separate driver must be installed for Windows 98 or 98 SE.

work and “iaudio

See "Installing USB Driver for Windows 98."

IS NOT FOUND”

 

 

appears in a window.

 

 

 

 

The HDD capacity is

For example, with a 20GB product, about 18.6GB of memory capacity after FAT32

displayed incorrectly.

formatting is normal. Some of the memory in iAUDIO is used for system area which is

(E.g.: 18GB is

essential for normal operation of iAUDIO. Therefore, the actual displayed capacity of the

displayed for 20GB

HDD is somewhat reduced when you exclude this.

memory)

 

 

 

 

 

iAUDIO does not

iAUDIO uses FAT32. Owing to the

There are more limitations for Windows 98.

work or works

limitations of FAT32, you are advised

For Windows 2000 or XP, we recommend that

abnormally after

NOT to save many files in the root

you create a separate folder and subfolders

Hundreds of files are

directory.

under it for saving files.

saved in Root folder.

 

 

 

 

 

When ‘JetShell’ is activated, it controls the iAudio drive. Therefore, you should exit ‘JetShell’ before performing the following tasks:

Installing the USB drive

Format in ‘Windows Explorer’

Upgrade the firmware

iAUDIO M3

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Cowon Systems M3 manual Troubleshooting, Symptom Remedy Explanation