Troubleshooting
Check the following guide for the possible cause of a problem before contacting customer support.
Symptom | Cause | Solution |
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No power.
No picture.
No sound.
Playback picture is poor.
DVD Recorder + VCR does not start playback.
Picture from external input is distorted.
Some channels are skipped over when using [PR+/Ð].
Picture or sound of broadcasting channel is weak or missing. Camcorder image not shown.
Camcorder image via A/V input to DVD Recorder + VCR is not shown on TV screen.
The power cord is disconnected.
The TV is not set to receive DVD Recorder + VCR signal output.
The video cable is not connected securely.
The TV power is turned off.
The equipment connected with the audio cable is not set to receive DVD Recorder + VCR signal output.
The audio cables are not connected securely.
The power on the equipment connected with the audio cable is turned off.
The audio cables are damaged. The disc is dirty.
Tape heads are dirty.
Tape is a rental or was recorded on another VCR.
No disc is inserted. Nor tape is inserted.
An unplayable disc is inserted.
The disc is placed upside down.
The disc is not placed within the guide.
The disc is dirty.
The Parental Control level is set.
The video signal from the external component is
The skipped channels were deleted with the ÔAdjust ChannelsÕ feature.
Antenna or cables are loose.
Wrong Tuning Band is selected in the DVD Recorder + VCR Setup menu. Camcorder is off.
The DVD Recorder + VCRÕs source is not set to AV1, AV2, AVF, or DV.
Plug the power cord into the wall outlet securely.
Select the appropriate video input on the TV so the picture from the DVD Recorder + VCR appears on the TV screen.
Connect the video cable securely.
Turn on the TV.
Select the correct input mode on the audio receiver so you can listen to the sound from the DVD Recorder + VCR.
Connect the audio cables securely.
Turn on the equipment connected with the audio cable.
Replace with new ones. Clean the disc.
Clean the video heads.
Use [Tracking +/Ð] for manual tracking adjustment while a tape is playing. Insert a disc or tape. (Check that the disc indicator on the front panel display is lit.) Insert a playable disc. (Check the disc type, color system, and regional code.)
Place the disc with the playback side down. Place the disc on the disc tray correctly inside the guide.
Clean the disc.
Cancel the Parental Control function or change the rating level.
You cannot connect via the DVD Recorder + VCR. Connect the component
directly to your TV.
Use the ÔAdjust ChannelsÕ feature to restore channels.
Tighten connections or replace cable. Try all ÔAuto SetÔ options; see page 21 for details.
Turn camcorder on and operate properly.
Use [INPUT] to select AV input channel (AV1, AV2, AVF, or DV).
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