Scanner Problems, Touch Pad Problems | Dell 4000 manual

CH E C K T H E C O N N E C T I O N — Verify that the telephone line is connected to the modem.

CH E C K T H E T E L E PH O N E L I N E — Try using a different telephone line. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.

R U N T H E M O D E M D I A G N O S T I C S — Click the Start button, point to Programs—>3Com NIC Utilities, and then click 3Com NIC Doctor.

Scanner Problems

CH E C K T H E PO W E R C A B L E C O N N E C T I O N — Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on.

CH E C K T H E S C A N N E R C A B L E C O N N E C T I O N — Ensure that the scanner cable is firmly connected to the computer and to the scanner.

UN L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.

RE I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.

Touch Pad Problems

CH E C K T H E T O U C H P A D S E T T I N G S — Click the Start button, point to Settings, click Control Panel, and then double-click the Mouse icon. Try adjusting the settings.

Solving Problems

35

Image 35

Dell 4000 manual Scanner Problems, Touch Pad Problems

Contents

Solutions Guide Abbreviations and Acronyms Hints, Notices, and Cautions Contents Solving Problems Adding Parts Appendix When Using Your Computer Safety Instructions Safety Instr uctions Safety Instructions When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Viewing Your Account Information Hint Dellnet is not Setting Up DellnetAccessing the Internet Accessing Your E-Mail Sending and Receiving E-Mail Resetting E-Mail Address Settings Parallel Printer Connecting a PrinterInstalling the Printer Driver Notches Windows Millennium Edition Me and Windows Turning Off the ComputerUSB Printer Swapping Devices While the Computer Is Turned Off Using the Modular BayWindows Bottom of computer Microsoft Windows 98 or Windows Me Swapping Devices While Windows Is Running Setting Up the APR for Windows Me and Windows Setting Up the APR to Connect to a Network Setting Up the APR for Windows Setting Up Solving Problems See Finding Solutions Solving Problems Accessing Help Files Power Problems If the display is blank Start-Up Error MessagesVideo and Display Problems Sunlight glare, which can cause poor picture quality If the display is difficult to read External Speakers Sound and Speaker ProblemsIntegrated Speakers If you cannot print to a parallel port printer Printer Problems If you cannot print to a USB printer Modem ProblemsEnsure that the Print to the following port setting is USB Touch Pad Problems Scanner Problems If you cannot save a file to a floppy disk External Keyboard ProblemsDrive Problems Unexpected Characters If you cannot play a music CD or install a program from a CD Click Check Now If you have a hard drive problemIf you cannot play a DVD movie If the CD-RW drive stops writing Windows Error Messages Network Problems Program stops responding General Program ProblemsProgram crashes Modems Properties window, click Dialing Properties Internet Connection ProblemsIf you have a problem with your Dellnet account Solid blue screen appears If Your Computer Gets Wet Mail Problems If You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical Problems Reinstalling Windows Me and Windows Reinstalling Windows Click I accept the Agreement, and then click Next Reinstalling Windows Solving Problems Recreating the Hibernate File Windows 98 Only Boot Restart Your Computer With the Drivers and Utilities CD Create the Hibernate File Delete the Old Hibernate File Solving Problems Adding Parts Replacing the Palm Rests Palm rest Adding Parts Replacing the Display Cover Using the Advanced Port Replicator USB Connecting External Devices to the APR Connect an external monitor Connect a parallel device, such as a printer Docking the Computer APR Controls and Indicators Docking connector Eject/locking lever Alignment rails Undocking the Computer Monitor Stand Adding Memory Securing Clip Memory module Replacing a Hard Drive Hard drive Returning a Hard Drive to Dell W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Microprocessor Specifications Ports and Connectors Audio Keyboard Track Stick AC Adapter System Setup Pages Standard Settings Australia Sydney Viewing the System Setup PagesContacting Dell Contact Numbers and Addresses Brazil Austria ViennaWebsite http//support.euro.dell.com Belgium Brussels Czech Republic Prague Canada North York, OntarioChile Santiago China Xiamen Finland Helsinki Denmark Horsholm Germany Langen Home and Small BusinessCorporate Italy Milan Home and Small Business Hong KongIreland Bray Latin America Japan KawasakiWebsite http//support.jp.dell.com Korea Seoul Mexico Colonia Granada LuxembourgMacau Malaysia Penang Poland Warsaw Netherlands AmsterdamNew Zealand Norway Lysaker Southeast Asian and Pacific Singapore SingaporeSouth Africa Johannesburg 09/091 Thailand Sweden Upplands VasbySwitzerland Geneva Taiwan Bracknell A. Austin, Texas Regulatory Information Returning Items for Warranty Repair or CreditBattery Disposal NOM Information Mexico Only Información para NOM únicamente para México Warranty and Return Policy Information Macrovision Product Notice Appendix D ex Printer setting up, 16 troubleshooting Index Index