Dell 4000 Contacting Dell

Appendix 75

Viewing the System Setup Pages

1Turn on (or restart) your computer.

2When the Dell logo appears, press <F2> immediately.

If you wait too long and the Windows logo appears, continue to wait

until you see the Windows desktop. Then shut down your computer

(see page18) and try again.

Contacting Dell

HINT: Toll-free numbers

are for use within the

country for which they are

listed.

When you need to contact Dell, use the telephone numbers, codes, and

electronic addresses provided in the following table. If you need assistance

in determining which codes to use, contact a local or an international

operator.

Contact Numbers and Addresses

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

TollFree Numbers

Australia (Sydney)

International Access Code: 0011

Country Code: 61

City Code: 2

Home and Small Business 1-300-65-55-33

Government and Business tollfree: 1-800-633-559

Preferred Accounts Division (PAD) toll free:1-800-060-889

Customer Care tollfree: 1-800-819-339

Corporate Sales tollfree: 1-800-808-385

Transaction Sales tollf ree: 1-800-808-312

Fax tollf ree:1-8 00-818-341

Contents

Main Hints, Notices, and Cautions Abbreviations and Acronyms ____________________ Contents 1Setting Up 2Solving Problems 3Adding Parts 4Appendix Index Safety Instructions When Using Your Computer Page Page When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Page Setting Up Setting Up Dellnet Accessing the Internet Accessing Your E-Mail Viewing Your Account Information Sending and Receiving E-Mail Resetting E-Mail Address Settings Connecting a Printer Installing the Printer Driver Parallel Printer Page USB Printer Turning Off the Computer Windows Millennium Edition (Me) and Windows 2000 Windows 98 Using the Modular Bay Swapping Devices While the Computer Is Turned Off Page Swapping Devices While Windows Is Running Setting Up the APR to Connect to a Network Setting Up the APR for Windows Me and Windows 98 Setting Up the APR for Windows 2000 Page Solving Problems Finding Solutions Solving Problems 27 Accessing Help Files Power Problems Tell M e How Start-Up Error Messages Video and Display Problems If the display is blank If the display is difficult to read Sound and Speaker Problems Integrated Speakers External Speakers Printer Problems If you cannot print to a parallel port printer If you cannot print to a USB printer Modem Problems Scanner Problems Touch Pad Problems External Keyboard Problems Unexpected Characters Drive Problems If you cannot save a file to a floppy disk Tell Me How If you cannot play a music CD or install a program from a CD If you cannot play a DVD movie If the CD-RW drive stops writing If you have a hard drive problem Network Problems Windows Error Messages General Program Problems A program crashes A program stops responding A solid blue screen appears Internet Connection Problems If you have a problem with your Dellnet account E-Mail Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Reinstalling Drivers and Utilities Drivers and Utilities install. Reinstalling Windows Reinstalling Windows Me and Windows 98 Reinstalling Windows 2000 Page Recreating the Hibernate File (Windows 98 Only) Boot (Restart) Your Computer With the Drivers and Utilities CD Delete the Old Hibernate File Create the Hibernate File Page Adding Parts Replacing the Palm Rests Page Replacing the Display Cover Using the Advanced Port Replicator Connecting External Devices to the APR The audio line-out connector is on the side of the APR. APR Controls and Indicators Docking the Computer Page Undocking the Computer Monitor Stand Adding Memory Page Replacing a Hard Drive Page Returning a Hard Drive to Dell Page Appendix Specifications Page Page Page Page Page Standard Settings System Setup Pages Viewing the System Setup Pages Contacting Dell Contact Numbers and Addresses Page Page Page Page Page Page Page Page Page Page Page Page Returning Items for Warranty Repair or Credit Regulatory Information Battery Disposal NOM Information (Mexico Only) Informacin para NOM (nicamente para Mxico) Warranty and Return Policy Information Macrovision Product Notice Page Index A B C D M N P R S V W