Solving Problems 39
Drive Problems

CD drive problems

HINT: High-speed CD
drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.
ADJUST THE WINDOWS VOLUME CONTROL —Click the speaker icon in
the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging
itup.
• Ensure that the sound is not muted by clicking any boxes that are checked.
TEST THE DRIVE WITH ANOTHER CD — Insert another CD to eliminate
the possibility that the original CD is defective.
CHECK THE SPEAKERS AND SUBWOOFER —See "Sound and Speaker
Problems" on page54.
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE —Click the Start
button, and then click My Computer. If the CD drive is not listed, perform a full
scan with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
CLEAN THE DISC —See the Tell Me H ow help file for instructions on
cleaning your CDs. To access help files, see page38.
CHECK FOR INTERRUPT REQUEST CONFLICTS —See page70.