Dell 4500C, 6M515 manual Other technical problems, General hardware problems

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Other technical problems

E L L SU P P O R T W E B S I T E — Go to support.dell.com for help with general usage, installation, and troubleshooting questions. The support website offers several different tools to help you, such as Dell Forum—a chat room where you can communicate with other Dell customers about their computers and gain access to technical support through e-mail. See the Service and Support Guide provided with your computer for a description of the hardware and software support provided by Dell.

CA L L DE L L — If you cannot solve your problem using the Dell Support website or e-mail service, call Dell for technical assistance (see page 105). See the Service and Support Guide provided with your computer for a description of the hardware and software support provided by Dell.

General hardware problems

If your computer exhibits one or more of the following symptoms, a device conflict may exist:

•Your computer locks up, particularly while using a specific device.

•A recently added device does not work.

•A sound card emits noise or demonstrates other problems.

•Unintelligible characters print from the printer.

•The mouse pointer does not move or "stutters" when it moves.

•Messages appear stating that the computer is not operating at maximum performance.

•Errors occur and programs crash for no apparent reason.

•Nothing displays on the monitor.

RE M O V E A N Y R E C E N T L Y A D D E D H A R D W A R E T O S E E I F I T R E S O L V E S T H E C O N F L I C T — If removing the hardware resolves the conflict, see the hardware documentation for configuration and troubleshooting instructions. If the problem persists, contact the hardware manufacturer for technical assistance.

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Solving Problems