TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y WI N D O W S ®
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers. If the printer is listed,
5 Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
RE I N S T A L L T H E P R I N T E R D R I V E R — See page 67.
CH E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 70.
Scanner Problems
CH E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup and troubleshooting information.
UN L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.
RE S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
CH E C K T H E C A B L E C O N N E C T I O N S
•If your scanner has a power cable, ensure that the power cable is firmly connected to a working electrical outlet and that the scanner is turned on.
•Ensure that the scanner cable is firmly connected to the computer and to the scanner.
HINT: Dell does not cover the scanner’s warranty. If you need technical assistance for your scanner, call the scanner’s manufacturer. See the scanner documentation for the correct phone number.
Solving Problems
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