w w w . d e l l . c o m / s u p p l i e s s u p p o r t . d e l l . c o m

Check the table below for specific instructions:

Message:

Problem:

Do this:

 

 

 

Black cartridge

The black cartridge is not

Install a black cartridge

missing

installed.

(part number 7Y743).

Color cartridge

The color cartridge is not

Install a color cartridge

missing

installed.

(7Y745).

Cartridge Error

The printer has detected

Complete the following

 

a short circuit in a

instructions.

 

cartridge.

 

1Press Power to turn the printer off.

2Use both hands to lift the printer (scanner unit) until the scanner support holds it open.

3Turn the printer on.

The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4Remove the color ink cartridge.

52 Tr oubleshooting

Page 64
Image 64
Dell A940 manual Check the table below for specific instructions