w w w . d e l l . c o m / s u p p l i e s s u p p o r t . d e l l . c o m
Check the table below for specific instructions:
Message: | Problem: | Do this: |
|
|
|
Black cartridge | The black cartridge is not | Install a black cartridge |
missing | installed. | (part number 7Y743). |
Color cartridge | The color cartridge is not | Install a color cartridge |
missing | installed. | (7Y745). |
Cartridge Error | The printer has detected | Complete the following |
| a short circuit in a | instructions. |
| cartridge. |
|
1Press Power to turn the printer off.
2Use both hands to lift the printer (scanner unit) until the scanner support holds it open.
3Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
4Remove the color ink cartridge.
52 Tr oubleshooting