w w w . d e l l . c o m s u p p o r t . e u r o . d e l l . c o m

Finding Information and Assistance

The following table lists the resources that Dell provides as support tools. Additional resources may be shipped with your computer.

Resource

Contents

Using the Resource

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Drivers and Utilities CD

See the main menu on the Drivers and Utilities CD

 

 

 

 

 

 

 

 

• Dell Diagnostics

that came with your computer. Use the pull-down

 

 

 

 

 

 

 

 

• Drivers

menu to make selections appropriate for your

 

 

 

 

 

 

 

 

computer.

 

 

 

 

 

 

 

 

• Utilities

 

 

 

 

 

 

 

 

Documentation and drivers are already installed on

 

 

 

 

 

 

 

 

• Computer and device

 

 

 

 

 

 

 

 

your computer when shipped from Dell. You can use

 

 

 

 

 

 

 

 

documentation

 

 

 

 

 

 

 

 

this CD to access documentation or reinstall drivers.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You can also use the CD to run diagnostic tools if

 

 

 

 

 

 

 

 

 

you are unable to run the diagnostics located on

 

 

 

 

 

 

 

 

 

your hard drive.

 

 

 

 

 

 

 

 

 

For more information, see your online User’s Guide.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service and Registration Labels

The Express Service Code and Service Tag are

 

 

 

 

 

 

 

 

• Express Service Code and

unique identifiers for your Dell™ computer.

 

 

 

 

 

 

 

 

Service Tag Sequence

You will need the Product Key (or Product ID)

 

 

 

 

 

 

 

 

• Product Key (also called the

number to complete the operating system setup.

 

 

 

 

 

 

 

 

Product ID or Certificate of

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Authenticity [COA])

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating System CD

To reinstall your operating system, use the Operating

 

 

 

 

 

 

 

 

 

System CD that came with your computer.

 

 

 

 

 

 

 

 

 

NOTE: The Operating System CD may not include

 

 

 

 

 

 

 

 

 

all the latest drivers for your computer. If you

 

 

 

 

 

 

 

 

 

reinstall your operating system, use the Drivers and

 

 

 

 

 

 

 

 

 

Utilities CD to reinstall drivers for the devices

 

 

 

 

 

 

 

 

 

shipped with your computer. Alternatively, you can

 

 

 

 

 

 

 

 

 

go to support.dell.com to obtain the latest drivers.

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System Information Guide

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Dell C640, C540 manual Finding Information and Assistance, Documentation