6-6 Dell Dimension XPS D
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Systems Reference and Troubleshooting Guide
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If the memory amount displayed does not match the computer’s configuration,
reseat the DIMMs as described in the next subsection, “Reseating DIMMS.”

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Refer to “Adding Memory” in Chapter 2 for information on supported memory.
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If a module is damaged, replace it. If a DIMM socket is damaged, refer to
Chapter 8, “Getting Help,” for instructions on obtaining t echnical a ssistance.
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If the problem still exists and you have a single DIMM, repeat the preceding
steps, installing the DIMM in a different socket. If you have more than one
DIMM, try installing one at a time. Install a known good DIMM if available.
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If an error message indicates a drive problem or if a drive seems to perform
incorrectly or not at all, the problem could be a faulty connection, a basic input/output
system (BIOS) problem, a conflict with other hardware, or a faulty drive. If BIOS prob-
lems and conflicts have been eliminated, follow these general steps to troubleshoot
drives:
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