6-8 Dell Dimension XPS D
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Systems Reference and Troubleshooting Guide
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A system board problem can result from a defective system board component, a
faulty power supply, or a defective component connected to the system board. If an
error message indicates a system board problem or if the power supply fan does not
spin when power is on, follow these steps:
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a. Reseat the control panel cable and the power cable connectors from the
power supply to the system board (see Figure 2-4 for connector locations).
b. Remove the primary hard-disk drive as described in ste ps 2 and 3 of
“Primary Hard-Disk Drive Bay” in Chapter 3. Disconnect the DC power cable
connectors to all other drives

except

for the 3.5-inch diskette drive.
c. Disconnect all devices attached to the computer except the keyboard and
monitor.
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If the power indicator flashes or the system does not boot, refer to Chapter 8,
“Getting Help,” for instructions on obtaining technical assistance.

NOTE: System start-up time is extended if you removed the primary hard-disk

drive in step 3. Ignore any error messages received during the boot routi ne in this

situation.

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If the tests complete successfully, proceed to the next step. Otherwise, refer to
Chapter 8, “Getting Help,” for instructions on obtain ing technical assistance.
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