8-6 Dell Dimension XPS D
xxx
Systems Reference and Troubleshooting Guide
)LJXUH'LDJQRVWLFV&KHFNOLVW
Name: _________________________________________ _____________________Date: ______________________
Address: ________________________________________ ________________Phone number:
__________________
Service tag (bar code on the back of the computer): ____ __________________________________________
Express Service Code: _______________________________________________________ ____________________
Return Material Authorization Number (if provided by Dell support technician):
___________________________
Operating system and version: __________________________________________________________________ __
Peripherals: __________________________________________ __________________________________________
____________________________________________ ______________________________________________ _____
____________________________________________ ______________________________________________ _____
Expansion cards:__________________________________________________ _______________________________
____________________________________________ ______________________________________________ _____
____________________________________________ ______________________________________________ _____
Are you connected to a network? yes no
Network, version, and network card: _____________________________________________________________ __
Programs and versions: ___________________________________________________________________________
____________________________________________ ______________________________________________ _____
____________________________________________ ______________________________________________ _____
____________________________________________ ______________________________________________ _____
Refer to your operating system documentation to determine the contents of the system’s start-up files. If the
computer is connected to a printer, print each file. Otherwise, record the contents of each file before
calling Dell.
Error message or beep code: _____________________________________________________________ _________
Description of problem and troubleshooting procedures you performed: ________________________________
____________________________________________ ______________________________________________ _____
____________________________________________ ______________________________________________ _____
Diagnostics Checklist