Checking Inside Your Computer 6-7
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The following subsections provide troubleshooting checks for some specific t ypes of
drives.
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If you completed the basic drive checks (refer to “Drives” in Chapt er 4) and suspect a
problem with the diskette drive, perform the following checks:
Reseat the power and interface cables for the drive as described earlier in this
section.
Disconnect other devices, such as a tape drive, on the same interface cable.
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If you completed the basic drive checks (refer to “Drives” in Chapt er 4) and suspect a
problem with a CD-ROM or digital versatile disc read-only memory (DVD-ROM) drive,
perform the following checks:
Check for hardware conflicts as described in “Resolving Software and Hardware
Incompatibilities” in Chapter 5.
If you have Windows 95, double-click the System icon in the Control Panel and
check the Performance tab for any abnormal indications.
Clear NVRAM as described in “Clearing NVRAM” in Appendix B.
Reseat the power and interface cables for the drive as described earlier in this
section.
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If you completed the basic drive checks (refer to “Drives” in Chapt er 4) and suspect a
problem with a hard-disk drive, perform the following checks:
Clear NVRAM as described in “Clearing NVRAM” in Appendix B.
Reseat the power and interface cables for the drive as described earlier in this
section.
Disconnect other devices on the same interface cable.