Troubleshooting Tools 47
3
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab described in
the following table for more information.
4
Close the test screen to return to the
Main
Menu
screen. To exit the Dell Diagnostics and restart
thecomputer, close the
Main
Menu
screen.
Drivers

What Is a Driver?

A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a
driver program.
A driver acts like a translator between the device and any other programs that use the device. Each device
has its own set of specialized commands that only its driver recognizes.
Dell ships your computer to you with required drivers already installed—no further installation or
configuration is needed.
Many drivers, such as the keyboard driver, come with your Microsoft® Windows® operating system.
Youmay need to install drivers if you:
• Upgrade your operating system
• Reinstall your operating system
• Connect or install a new device
Tab Function
Results Displays the results of the test and any error conditions encountered.
Errors Displays error conditions encountered, error codes, and the
problemdescription.
Help Describes the test and may indicate requirements for running the test.
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from
system setup, memory, and various internal tests, and it displays the
information in the device list in the left pane of the screen. The device list
may not display the names of all the components installed on your computer
or all devices attached to your computer.
Parameters Allows you to customize the test by changing the test settings.