Troubleshooting Tools

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front panel (see page 57). When the computer starts normally, the lights flash. After the computer starts, all four lights display solid green. If the computer malfunctions, the color and sequence of the lights identify the problem.

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

The computer is in a normal "off"

Plug the computer into a working electrical outlet

 

condition or a possible pre-BIOS

and press the power button. Also see "Power

 

failure has occurred.

Problems" on page 36.

 

The diagnostic lights are not lit

 

 

after the computer successfully

 

 

boots to the operating system.

 

 

 

 

 

A possible processor failure

Contact Dell (see page 116).

 

has occurred.

 

 

 

 

 

Memory modules are detected,

• If you have two or more memory modules

 

but a memory failure

installed, remove the modules, reinstall one

 

has occurred.

module (see page 64), and then restart the

 

 

computer. If the computer starts normally,

 

 

reinstall an additional module. Continue until

 

 

you have identified a faulty module or reinstalled

 

 

all modules without error.

 

 

• If available, install properly working memory of

 

 

the same type into your computer (see page 64).

 

 

• If the problem persists, contact Dell

 

 

(see page 116).

 

 

 

Troubleshooting Tools

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Dell T8144 manual Diagnostic Lights