119 | Dell T8144 guide

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Brunei	Customer Technical Support (Penang, Malaysia)	604 633 4966
Country Code: 673	Customer Service (Penang, Malaysia)	604 633 4949
	Transaction Sales (Penang, Malaysia)	604 633 4955

Canada (North York, Ontario)	Online Order Status: www.dell.ca/ostatus
International Access Code: 011	AutoTech (automated technical support)	toll-free: 1-800-247-9362
	Customer Care (Home Sales/Small Business)	toll-free: 1-800-847-4096
	Customer Care (med./large business, government)	toll-free: 1-800-326-9463
	Technical Support (Home Sales/Small Business)	toll-free: 1-800-847-4096
	Technical Support (med./large bus., government)	toll-free: 1-800-387-5757
	Technical Support (printers, projectors, televisions,	1-877-335-5767
	handhelds, digital jukebox, and wireless)
	Sales (Home Sales/Small Business)	toll-free: 1-800-387-5752
	Sales (med./large bus., government)	toll-free: 1-800-387-5755
	Spare Parts Sales & Extended Service Sales	1 866 440 3355

Cayman Islands	General Support	1-800-805-7541

Chile (Santiago)	Sales, Customer Support, and Technical Support	toll-free: 1230-020-4823
Country Code: 56
City Code: 2

Appendix

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Dell T8144 manual 119

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m September T8144 Contents Mail, Modem, and Internet Problems Solving Problems Before Working Inside Your Computer Addressing Memory With 4-GB ConfigurationsResolving Software and Hardware Incompatibilities Connecting and Disconnecting Drive Cables 111 103105 109 Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Identify your computer Use the Service Tag toWhen you use Microsoft Windows License Label Printer Cable Setting Up a PrinterSetting Up and Using Your Computer USB connector on computer USB printer cable Connecting to the InternetConnecting a Printer Next window, click the appropriate option Setting Up Your Internet Connection Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the VolumeAdjusting the Picture Copying CDs and DVDs How to Copy a CD or DVD Media Type Read Write Rewritable Using Blank CDs and DVDsHelpful Tips Using a Media Card Reader Optional MicroDrive Card Connecting Two MonitorsXD-Picture Card II CF I/II Optional DVI adapter Connecting Two Monitors With VGA ConnectorsFollow the procedures in Before You Begin on Connecting to a Network Adapter Setting Up a Home and Office NetworkConnecting a TV Changing the Display Settings On the welcome screen, click Next Power ManagementNetwork Setup Wizard Power Options Properties Standby ModeHibernate Mode Power Schemes Tab Hyper-Threading Setting Up and Using Your Computer Solving Problems Troubleshooting TipsBattery Problems Drive Problems Problems writing to a CD/DVD-RW drive CD and DVD drive problems Hard drive problems Mail, Modem, and Internet Problems These characters in filenames Error Messages Media Card Reader Problems Computer stops responding Keyboard ProblemsLockups and Software Problems Computer does not start up Solid blue screen appears Program stops respondingProgram crashes repeatedly Other software problems Memory Problems Your computer Start the computer Mouse ProblemsNetwork Problems Simultaneously press CtrlEsc to display the Start menu Power Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker Problems If the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights See If the problem persists or the computer hasConnector placement requirements exist Computer Restart the computer If there is an error message on your screenBoot sequence is correct for the devices Installed on your computer Option Function Dell DiagnosticsDell Diagnostics Main Menu If you cannot resolve the error condition, contact Dell see Tab Function What Is a Driver?Drivers Identifying Drivers Reinstalling Drivers Restoring Your Operating System Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Click System Using Dell PC Restore by SymantecUndoing the Last System Restore Ensure that Turn off System Restore is unchecked Troubleshooting Tools Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended Tools Before Working Inside Your Computer Front View of the Computer Vents and any object near these vents Computer. Instead, perform an operating system shutdown Back View of the Computer Insert the power cable Line-out connector ConnectorSurround connector Line-in connector Removing the Computer Cover Inside View of Your Computer System Board Components DDR2 Memory Overview Memory Dimm connectors 3 Addressing Memory With 4-GB Configurations Installing Memory Removing Memory PCI Cards Cards Release tab Card retention door Bracket caught outside of slot Alignment guide alignment bar If you removed an add-in network connector Release tabs PCI Express Cards X16 card X1 card Securing tab Bracket caught Release tabs If you removed an add-in network connector Sliding plate lever Drive panel Drive PanelRemoving the Drive Panel Center drive Panel tab Drive panel insert Removing the Drive-Panel InsertReplacing the Drive-Panel Insert Drive panel Insert tab Drive panel insert Replacing the Drive Panel CD/DVD drives Connecting Drive CablesDrives IDE Drive Addressing Power cable Removing and Installing Parts Drive Interface ConnectorsPower Cable Connector Hard Drive Connecting and Disconnecting Drive Cables Removing a Hard Drive Power cableTabs Hard drive Removing and Installing Parts Drive Hard drive bracket Installing a Hard Drive Hard drive bay Adding a Second Hard Drive Removing a Floppy Drive Power cable Data cableFloppy Drive Page Drive Screws Installing a Floppy Drive Power cable Data cable Removing a Media Card Reader Media Card Reader Drive latch release Sliding plate Media Card Reader Media Card Reader Screws Installing a Media Card Reader FlexBay USB cable Media Card Reader Removing a CD/DVD Drive Power cable Data cable Removing and Installing PartsCD/DVD Drive Page Installing a CD/DVD Drive Connect the power and data cables to the drive Replacing the Battery Battery Computer cover Back of computer Bottom hinges Replacing the Computer Cover System clock Or 1066-MHz data rate Appendix SpecificationsEight-way set associative, write-back Sram Drive, and Media Card Reader 100 101 102 103 System SetupEntering System Setup Overview Appendix 105 System Setup Options Operating system that do not support Sata drives On defaultDetermines the integrated Sata controller’s operating mode 106 107 108 109 Boot Sequence Appendix 111 Clearing Forgotten Passwords Clearing Cmos Settings Floppy Drive Cleaning Your ComputerComputer, Keyboard, and Monitor Mouse 114 Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only CDs and DVDs 115 FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals Class a FCC Identification Information Contacting DellClass B 117 118 119 120 121 122 123 124 125 126 127 128 Countries Sales Penang, Malaysia Appendix Dell Precision Technical Support PowerApp, PowerEdgeSwitchboard Sales 129 130 Trinidad/Tobago General Support Turks and Caicos Islands PowerConnect, and PowerVault Transaction Sales131 132 133 134 Index 135 Index 136 Index Index 137 138 Index Device Driver Rollback, 48 Files and Settings Transfer