Dell T8144 - page 42

42 Solving Problems

Contents

Main www.dell.com | support.dell.com Dell Dimension 5100 Notes, Notices, and Cautions Contents 1 Setting Up and Using Your Computer 2 Solving Problems 3 Troubleshooting Tools 4 Removing and Installing Parts Page 5 Appendix Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Page Finding Information 10 NOTE: Setting Up and Using Your Computer Setting Up a Printer Printer Cable Connecting a Printer Connecting to the Internet Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume Adjusting the Picture Copying CDs and DVDs How to Copy a CD or DVD Using Blank CDs and DVDs Helpful Tips Using a Media Card Reader (Optional) Connecting Two Monitors Connecting Two Monitors With VGA Connectors Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector Connecting a TV Changing the Display Settings Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Power Management Standby Mode Hibernate Mode Power Options Properties Page Hyper-Threading Page Solving Problems Troubleshooting Tips Battery Problems Drive Problems 28 CD and DVD drive problems Problems writing to a CD/DVD-RW drive Hard drive problems E-Mail, Modem, and Internet Problems 30 Error Messages Media Card Reader Problems NOTE: 32 Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly A solid blue screen appears A program is designed for an earlier Microsoft Windows operating system Other software problems Memory Problems Mouse Problems Network Problems Power Problems Printer Problems 38 Scanner Problems Sound and Speaker Problems No sound from speakers 40 No sound from headphones Video and Monitor Problems If the screen is blank If the screen is difficult to read Page Troubleshooting Tools Diagnostic Lights 44 Page Dell Diagnostics Dell Diagnostics Main Menu Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Page Removing and Installing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Front View of the Computer 56 NOTICE: Back View of the Computer 58 NOTE: Removing the Computer Cover Inside View of Your Computer System Board Components Memory DDR2 Memory Overview Addressing Memory With 4-GB Configurations Installing Memory Removing Memory Cards PCI Cards Page Page Page Page PCI Express Cards Page Page Page Page Drive Panel Removing the Drive Panel Removing the Drive-Panel Insert Replacing the Drive-Panel Insert Replacing the Drive Panel. Drives IDE Drive Addressing Connecting Drive Cables Drive Interface Connectors Power Cable Connector Connecting and Disconnecting Drive Cables Hard Drive Removing a Hard Drive Installing a Hard Drive Adding a Second Hard Drive Floppy Drive Removing a Floppy Drive Page Installing a Floppy Drive Page Media Card Reader Removing a Media Card Reader Page Installing a Media Card Reader Page CD/DVD Drive Removing a CD/DVD Drive Page Installing a CD/DVD Drive Page Battery Replacing the Battery Replacing the Computer Cover Appendix Specifications NOTE: Page Page Page System Setup Overview Entering System Setup Page System Setup Options System NOTE: 106 Drives NOTE: Onboard Devices NOTE: Video Performance NOTE: NOTE: Security 108 Power Management NOTE: Maintenance Boot Sequence Page Clearing Forgotten Passwords Clearing CMOS Settings Cleaning Your Computer Computer, Keyboard, and Monitor Mouse Floppy Drive CDs and DVDs Dell Technical Support Policy (U.S.Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notices (U.S. Only) Class A Class B FCC Identification Information Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Index A B C D E F H I K N O P R S T U V W