I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R — The computer is receiving electrical power, but an internal power problem might exist.
•Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).
•Ensure that the processor power cable is securely connected to the system board (see page 61).
E L I M I N A T E I N T E R F E R E N C E — Some possible causes of interference are:
•Power, keyboard, and mouse extension cables
•Too many devices on a power strip
•Multiple power strips connected to the same electrical outlet
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.
C H E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for setup and troubleshooting information.
E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N
C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S —
•See the printer documentation for cable connection information.
•Ensure that the printer cables are securely connected to the printer and the computer (see page 11).
TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S —
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers.
If the printer is listed,
3 Click Properties and click the Ports tab. Ensure that the Print to the following port(s): setting is USB.
R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for instructions.
Solving Problems
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