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Dell UCPM-800 Installing Or Updating Windows Drivers For Shared PERC 8

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For the list of supported operating systems, see Supported Operating Systems.

3. Click Continue.

4. From the list of drivers displayed, select the driver you require.

5. Select the self-extracting zip file and click Run.

6. Copy the driver to a diskette drive, CD, DVD, or USB drive.

Repeat this step for all the drivers you require.

7. During the operating system installation, use the media that you created with the Load Driver option

to load mass storage drivers.

For more information on reinstalling the operating system, see the relevant document at dell.com/

support/manuals.

Installing Or Updating Windows Drivers For Shared PERC 8

This procedure is applicable for updating existing Windows Server 2008 R2 or Windows Server 2012/2012

R2 drivers.

NOTE: PERC H310/H710/H710P/H810 controllers use the same driver as Shared PERC 8 and do not

require separate driver installations.

NOTE: For more information, see the PowerEdge VRTX Storage Subsystem Compatibility Matrix at

dell.com/support/home.

NOTE: Close all applications on your system before you update the driver.

1. Insert the media (CD, DVD, or USB drive) containing the driver.

2. Select Start → Settings → Control Panel → System.

The System Properties screen is displayed.

NOTE: The path to System Properties may vary depending on the operating system family.

3. Click on the Hardware tab.

4. Click Device Manager.

The Device Manager screen is displayed.

NOTE: The path to Device Manager may vary depending on the operating system family.

5. Expand SCSI and RAID Controllers by double-clicking the entry or by clicking on the plus symbol

next to SCSI and RAID Controller.

NOTE: In Windows Server 2012 or Windows Server 2008, the Shared PERC 8 card is listed

under Storage Controllers.

6. Double-click the RAID controller for which you want to update the driver.

7. Click the Driver tab and click Update Driver.

The screen to update the device driver wizard is displayed.

8. Select Install from a list or specific location.

9. Click Next.

10. Follow the steps in the wizard and browse to the location of the driver files.

11. Select the INF file from the driver media (CD, DVD, or other media).

12. Click Next and continue with the installation steps in the wizard.

13. Click Finish to exit the wizard and reboot the system for the changes to take place.

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Contents

Main Notes, Cautions, and Warnings Contents 3 Deploying The Shared PERC 8 Card................................................................22 Page About The Shared PERC 8 Card Configurations of the Shared PERC 8 card Specifications of a Shared PERC 8 card Page Supported Operating Systems Best Practices For Shared PERC 8 Related Documentation Locating your system Service Tag Contacting Dell Documentation Feedback Shared PERC 8 Card Features Physical Disk Power Management Consistency Checks Virtual Disk Initialization Background Initialization Of Virtual Disks Physical Disk Roaming Using Physical Disk Roaming FastPath Virtual Disk Migration Migrating Virtual Disks If The Target System Is Turned Off Migrating Virtual Disks If The Target System Is Turned On Virtual Disk Cache Policies Virtual Disk Write Cache Policies Write-Back Conditions Under Which Write-Back Is Employed Conditions Under Which Forced Write-Back With No Battery Is Employed Write-through Physical Disk Write Cache Policy Fault Tolerance The SMART Feature Patrol Read Physical disk failure detection Physical Disk Hot Swapping Auto Replacement Of A Virtual Disk Member And Revertible Hot Spares Shared PERC 8 Card Cache Preservation Cache Preservation With Non-Volatile Cache Battery Transparent Learn Cycle TLC Time Frame Conditions For Replacing The Battery The Controller Failover Feature Multipath Support Configuring Multipath Support In Windows Configuring Multipath Support In VMWare Multipath support in Linux Deploying The Shared PERC 8 Card Installing A New Shared PERC 8 Card Replacing A Shared PERC 8 Card Prerequisites For Removing The Shared PERC 8 Card Removing The Shared PERC 8 Card Page Installing The Shared PERC 8 Card Post-Installation Tasks For Shared PERC 8 Card Firmware installation or update Updating firmware Driver Installation Downloading Drivers From The Dell Systems Service And Diagnostic Tools Media For Windows Installing Or Updating Windows Drivers For Shared PERC 8 Installing Or Updating Linux Drivers For Shared PERC 8 Installing Or Updating The Driver Package On RHEL Using KMOD Support Installing Or Updating The Driver Package On SLES Using KMP Support Installing Or Updating VMware Drivers For Shared PERC 8 Management Applications For Shared PERC 8 Card Troubleshooting Performance variations between write-back and write- through cache modes Shared PERC 8 Card Boots Into Safe Mode Degraded State Of Virtual Disks General Issues Shared PERC 8 Card Has Yellow Exclamation Mark In Device Manager Shared PERC 8 Card Not Seen In Device Manager Critical Errors Or Disk Warning Messages Seen In The Windows Event Log Physical disk issues Incorrect Number of Virtual Disks Displayed In Windows Disk Manager Physical Disk In Failed State Unable to rebuild a fault tolerant virtual disk Fatal Error Or Data Corruption Reported Physical Disk Displayed As Blocked By Management Application Multiple Disks Become Inaccessible Rebuilding A Failed Physical Disk Virtual Disk Fails During Rebuild Using A Global Hot Spare Virtual Disk Fails During Rebuild Using A Dedicated Hot Spare Physical disk takes a long time to rebuild Controller cache issues SMART Errors SMART Error Detected On A Physical Disk In A Redundant Virtual Disk SMART Error Detected On A Physical Disk In A Non-Redundant Virtual Disk Auto Replacement Member Errors Source Disk Fails Target Disk Fails General Disk Fails Hard-Drive Indicator Patterns Getting help Contacting Dell Locating your system Service Tag Documentation feedback