Fatal Error Or Data Corruption Reported

Issue:

Fatal error(s) or data corruption(s) is reported when accessing virtual disks.

Corrective

Contact Dell Technical Support.

Action:

 

Physical Disk Displayed As Blocked By Management Application

Issue:

One or more physical disks are displayed as Blocked and cannot be configured.

Corrective

Ensure the physical disk is supported by SCSI-3 Persistent Reservation (PR). Update

Action:

the physical disk and Shared PERC 8 to the latest firmware available on dell.com/

 

support.

NOTE: If you are using the Dell Update Package (DUP) to update the physical disk, shutdown all the server modules and power cycle the chassis after the update is completed.

Multiple Disks Become Inaccessible

Issue:

Multiple disks become simultaneously inaccessible.

Corrective

Multiple physical disk errors in a single array indicate a failure in cabling or

Action:

connection and can involve loss of data. Perform the following steps to recover the

 

virtual disk:

 

CAUTION: Follow the safety precautions to prevent electrostatic discharge.

1.Turn off the system, check the cable connections, and reseat the physical disks.

2.Ensure that all the disks are present in the enclosure.

3.Turn on the system and enter the Chassis Management Controller (CMC).

4.Use the CMC to import the foreign configuration that is detected or clear the foreign configuration.

NOTE: For information about importing or clearing foreign configuration, see the Dell Chassis Management Controller for Dell PowerEdge VRTX User’s Guide at dell.com/poweredgemanuals.

If the virtual disk is redundant and transitioned to Degraded state before going Offline, a rebuild operation starts automatically after the configuration is imported. If the virtual disk has gone directly to the Offline state due to a cable pull or power loss situation, the virtual disk is imported in its Optimal state without a rebuild occurring.

Rebuilding A Failed Physical Disk

Issue:

Rebuilding a physical disk after one of them is in a failed state.

Corrective

If you have configured hot spares, the Shared PERC 8 card automatically tries to

Action:

rebuild a physical disk that is in a failed state. The automatic rebuild is not available

 

if there is no hot spare with enough capacity to rebuild the failed physical disk. You

34

Page 34
Image 34
Dell UCPM-800 manual Fatal Error Or Data Corruption Reported, Multiple Disks Become Inaccessible