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Diagnostic Error Messages
If the computer has an issue or error, it may display a System Message that will help the user identify the cause and action needed to resolve the issue. If the message received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared.
Diagnostic Error Messages | Description |
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support.
The computer failed to complete the boot routine three consecutive times for the same error.
System fan failure | Possible fan failure |
CPU fan failure | CPU fan has failed |
Possible hard disk drive failure during | |
| POST. |
Possible hard disk drive failure during HDD | |
| boot test. |
Keyboard failure | Keyboard failure or loose cable. If |
| reseating the cable does not solve the |
| problem, replace the keyboard. |
RTC is reset, BIOS Setup default has been | RTC Jumper may be wrongly set. |
loaded. Strike the F1 key to continue, F2 to |
|
run the setup utility. |
|
No boot device available | No bootable partition on hard disk drive, |
| the hard disk drive cable is loose, or no |
| bootable device exists. |
| • If the hard drive is your boot device, |
| ensure that the cables are connected |
| and that the drive is installed properly |
| and partitioned as a boot device. |
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