Troubleshooting, Observed Problem, Possible Cause | Desa CDCFNRA

TROUBLESHOOTING

TROUBLESHOOTING

WARNING: Turn off and unplug ﬁreplace and let cool before servicing. Only a qualiﬁed service person should service and repair ﬁreplace.

CAUTION: Never use a wire, needle, or similar object to clean ODS/ pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY

When ignitor button is pressed,	1. Ignitor electrode not con-		1.	Reconnect ignitor cable
there is no spark at ODS/pilot		nected to ignitor cable	2.	Free ignitor cable if pinched
	2.	Ignitor cable pinched or wet	2.	Free ignitor cable if pinched
				by any metal or tubing. Keep
				ignitor cable dry
	3.	Broken ignitor cable	3.	Replace ignitor cable
	4.	Bad piezo ignitor	4.	Replace piezo ignitor
	5.	Ignitor electrode positioned	5.	Replace pilot assembly
		wrong	6.	Replace pilot assembly
	6.	Ignitor electrode broken	6.	Replace pilot assembly

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

1.Gas supply turned off or equip- ment shutoff valve closed

2.Control knob not in PILOT position

3.Control knob not pressed in while in PILOT position

4.Air in gas lines when in- stalled

5.Depleted gas supply (propane/ LP only)

6.ODS/pilot is clogged

7.Gas regulator setting is not correct

1.Turn on gas supply or open equipment shutoff valve

2.Turn control knob to PILOT position

3.Press in control knob while in PILOT position

4.Continue holding down con- trol knob. Repeat igniting op- eration until air is removed

5.Contact local propane/LP gas company

6.Clean ODS/pilot (see Clean- ing and Maintenance, page

26)or replace ODS/pilot as- sembly

7.Replace gas regulator

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116658-01A

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Desa CDCFNRA, CDCFPRA installation manual Troubleshooting, Observed Problem, Possible Cause, Remedy

Contents

WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance TABLE OF CONTENTS 116658-01A DANGER Carbon monoxide poisoning may lead to death SAFETY INFORMATIONWARNING Any change to this ﬁreplace or its controls can be dangerous CONTROL ACCESSORIES See Accessories, pageOPTIONAL REMOTE Continued diagrams or failure to use only SAFETY PILOTWARNING Always have ﬁreplace. This prevents exces b. weather stripping has been added on openable windows and doors and PROVIDING ADEQUATE VENTILATIONFigure 3 - Assembling Hood Unusually Tight Construction Conﬁned and Unconﬁned Space DETERMINING FRESH-AIR FLOW FOR FIREPLACE LOCATIONDetermining if You Have a Conﬁned or Unconﬁned Space WARNING Never install the ﬁreplace in a bedroom or bathroom in a recreational vehicleas a ﬁreplace insert in high trafﬁc areas in windy or drafty areas VENTILATION AIR INSTALLATION ITEMS Before installing ﬁreplace, make sure you have the items listed belowexternal regulator supplied by installer, for propane/LP units only CHECK GAS TYPE CAUTION If you install the ﬁreplace in a home garage locate ﬁreplace where moving vehicle will not hit itBUILT-IN FIREPLACE INSTALLATION Figure 7 - Rough Opening for Installing in Wall Note A qualiﬁed installer should make all electri- cal connections 4. If you have not installed hood, follow instruc- tions on page7. Bend four nailing ﬂanges on outer casing with pliers see Figure Figure 9 - Attaching Fireplace to Wall Studs of the following raise the mantel to an accept- able height OPTIONAL MANTEL INSTALLATIONremove the mantel Figure 12 - Attaching Brass Trim to Fireplace INSTALLING OPTIONAL BLOWER ACCESSORY GA3450TAFigure 13 - Assembling Brass Trim Screw Figure 16 - Installing Switch Plate to Remote/Blower Bracket Installing Blower AccessoryCAUTION Verify proper op- eration after servicing Figure 17 - Installing Blower Bracket Assembly For Built-In InstallationFigure 18 - Wiring Diagram For Blower Accessory Built-In Installation CONNECTING TO GAS SUPPLY installing or servicing. Correct WARNING Test all gas pipingand connections, internal and external to unit, for leaks after PRESSURE TESTING GAS SUPPLY PIPING SYSTEM PRESSURE TESTING FIREPLACE GAS CONNECTIONSFigure 24 - Checking Gas Joints Propane/LP Only Figure 25 - Checking Gas Joints Natural Gas Only OPTIONAL WIRELESS HAND-HELD REMOTE CONTROL ACCESSORIES Figure 26 - Disconnecting Wires From Control ValveFigure 28 - Installing Remote Receiver OPTIONAL WALL MOUNTED THERMOSTAT - GWMT1 7. Install the base onto the wall with the provided screws Figure 30 - Connecting Wire Terminals“W” and “R” OPTIONAL WALL SWITCH - GWMS2 1. Remove jumper wire from control valve see Figure 26, page Figure 33 - Installing Rear Brick Liner Figure 35 - Installing LogFigure 36 - Installing Screen Figure 34 - Installing Side Brick Liners OPERATING FIREPLACE FOR YOUR SAFETY READ BEFORE LIGHTINGLIGHTING INSTRUCTIONS MANUAL LIGHTING PROCEDURE 2. If Using Optional Hand-Held RemoteTO TURN OFF GAS TO APPLIANCE OPTIONAL HAND-HELD REMOTE OPERATION Figure 40 - Setting the Selector Switch Control Knob and Flame Adjustment Knob for Remote Operation3. Press the POWER and LOCK buttons together to turn off the ﬁreplace 4. Press the POWER and LOCK buttons together to turn off the ﬁreplace OPTIONAL GWMS2 WALL MOUNTED SWITCH see Troubleshooting, pageOPTIONAL GWMT1 WALL MOUNTED THERMOSTAT PILOT FLAME PATTERN WARNING Turn off ﬁreplace and let cool before cleaning CONTINUEDBURNER FLAME PATTERN BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE LOG SET CABINETFigure 48 - Pilot Inlet Air Hole Propane/LP Gas Figure 49 - Pilot Inlet Air Hole Natural Gas TROUBLESHOOTING OBSERVED PROBLEMPOSSIBLE CAUSE REMEDY OBSERVED PROBLEM POSSIBLE CAUSE see Cleaning and Mainte Do not try to light any appliance WARNING If you smell gas Shut off gas supplyIf you cannot reach your gas supplier, call the ﬁre department SPECIFICATIONS Remote-Ready ModelsCDCFPRA CDCFNRA REPLACEMENT PARTS SERVICE HINTSTECHNICAL SERVICE PARTS UNDER WARRANTY PARTS BREAKDOWNILLUSTRATED MODELS FIREBOX CDCFNRA PARTS LIST FIREBOX MODELS CDCFNRA, CDCFPRA Natural ILLUSTRATED PARTS BREAKDOWNGas Only REMOTE-READY MODELS NOTICE All accessories may not be available for all ﬁreplace models THERMOSTAT-CONTROLLED BLOWER KIT GA3450TAEQUIPMENT SHUTOFF VALVE GA5010 BRASS TRIM KIT - GA6095 CLEANING KIT - GCK/CCK WALL-MOUNT THERMOSTAT SWITCH GWMT1WALL-MOUNT ON/OFF SWITCH GWMS2 RECEIVER AND HAND-HELD REMOTE CONTROL KIT - HRC100 AND HRC1011 NOT A UPC 116658-01 Rev. A 04/05 2701 Industrial Drive P.O. Box116658